Western Eye Hospital
Specialist NHS hospital · Westminster
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Western Eye Hospital is a specialist NHS hospital in Westminster, London, run by Imperial College Healthcare NHS Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- Eye A&E (specialist emergency eye department)
- Planned care wait
- Half waited less than 11 weeks (whole trust)
- Telephone
- 020 3312 6666
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at Imperial College Healthcare NHS Trust
These figures are for the whole trust, which runs 5 hospitals listed on this site, not just Western Eye Hospital. Waits at this hospital may be shorter or longer.
Other hospitals in this trust:
A&E: time spent in A&E
57.3% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
12,877 attendances. England average for major A&E departments: 60.6%. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Cardiology | 8,178 | 12 weeks | 34 weeks | 66.9% |
| Ear, nose and throat | 7,917 | 13 weeks | 37 weeks | 62.4% |
| Gynaecology | 7,045 | 9.5 weeks | 33 weeks | 73.2% |
| Ophthalmology | 5,384 | 9.6 weeks | 29 weeks | 75.7% |
| Dermatology | 4,138 | 10 weeks | 30 weeks | 71.7% |
| All specialties | 84,317 | 11 weeks | 33 weeks | 70.4% |
Show all 19 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Children's services (paediatrics) | 4,075 | 8.4 weeks | 23 weeks | 85.2% |
| Urology | 3,516 | 15 weeks | 38 weeks | 57.8% |
| Trauma and orthopaedics | 3,213 | 13 weeks | 35 weeks | 64.5% |
| Neurology | 3,169 | 12 weeks | 32 weeks | 64% |
| Neurosurgery | 3,015 | 15 weeks | 36 weeks | 55.8% |
| Gastroenterology | 2,763 | 7.9 weeks | 18 weeks | 92.4% |
| General surgery | 2,229 | 15 weeks | 39 weeks | 58.6% |
| Respiratory medicine | 2,215 | 9.1 weeks | 24 weeks | 81.5% |
| Plastic surgery | 2,039 | 16 weeks | 38 weeks | 57.3% |
| Oral surgery | 669 | 9.5 weeks | 24 weeks | 81.2% |
| Cardiothoracic surgery | 661 | 11 weeks | 32 weeks | 71.7% |
| Rheumatology | 613 | 7.6 weeks | 25 weeks | 86% |
| Elderly medicine | 208 | 6.7 weeks | 29 weeks | 81.7% |
| General internal medicine | 92 | 8.8 weeks | 15 weeks | 94.6% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Procedures at this hospital
Published figures for Western Eye Hospital from national audits and NHS statistics, from the UK Hospitals Guide. Each guide page explains what the figures mean and compares London hospitals. This is not a ranking.
Figures for the whole trust
These are published for the trust as a whole. The operation may be done at another of its hospitals.
- Bowel cancer surgery Major bowel cancer operations, 2024 (NBOCA): 100 to 149 (130). Deaths within 90 days of surgery (adjusted): 3%
- Prostate cancer surgery (radical prostatectomy) Men having a radical prostatectomy (NPCA): 150 to 249 (241). Emergency readmission within 90 days (adjusted): 7.4%
- Lung cancer surgery People having lung cancer surgery, 2024 (NLCA): fewer than 200 (199). Deaths within 90 days of surgery (adjusted): 1.5%
- Breast cancer surgery Women having breast cancer surgery, 2021 to 2023 (NAoPri): 1,000 to 1,499 (1,089). Further operation after breast-conserving surgery (adjusted): 12.3%
- Abdominal aortic aneurysm (AAA) repair Planned (elective) AAA repairs in 2024 (NVR): 40 to 49 (40). Deaths in hospital after planned repair (adjusted): 0.8%
- Carotid endarterectomy Carotid endarterectomies in 2024 (NVR): 50 or more (51). Stroke or death within 30 days (adjusted): 0.7%
- Leg artery bypass and angioplasty (peripheral arterial disease) Leg artery bypass operations in 2024 (NVR): 50 to 99 (97). Deaths in hospital after bypass (adjusted): 3.0%
- Major leg amputation Major leg amputations in 2024 (NVR): 50 to 99 (52). Deaths in hospital within 30 days (adjusted): 9.0%
- Carpal tunnel release treatments across all the trust’s hospitals: 2,500 or more
- Lumbar decompression (lower back surgery) treatments across all the trust’s hospitals: 400 to 999
- Coronary artery bypass graft (heart bypass) treatments across all the trust’s hospitals: 3,000 or more
- Coronary angioplasty and stents treatments across all the trust’s hospitals: 3,000 or more
- Varicose vein treatment treatments across all the trust’s hospitals: 3,000 or more
- Inguinal hernia repair treatments across all the trust’s hospitals: 3,000 or more
- Gallbladder removal treatments across all the trust’s hospitals: 2,000 or more
- Haemorrhoid (piles) surgery
- Weight loss surgery
- Cataract surgery treatments across all the trust’s hospitals: 3,000 to 7,499
- Tonsil removal (tonsillectomy) treatments across all the trust’s hospitals: 1,000 to 1,499
- Grommets for glue ear treatments across all the trust’s hospitals: 500 to 749
- Hysterectomy treatments across all the trust’s hospitals: 3,000 or more
- Giving birth and caesarean section treatments across all the trust’s hospitals: 5,000 or more
- Prostate surgery for an enlarged prostate (TURP)
- Kidney stone treatment
Sources: national clinical audits (NJR, NHFD, NELA, SSNAP, NATCAN, NVR) and NHS England statistics, under the Open Government Licence or CC BY 4.0. Data updated 22 October 2026.
Opening times
Opening days and times
Hospital wards are staffed 24 hours a day. The eye A&E department treats urgent eye problems. Check its opening hours before you travel, as they can differ from a general A&E.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
Visiting information on the hospital website
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 020 3312 6666
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Western Eye Hospital
Marylebone Road
London
NW1 5QH
Find care near here
Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.
Public transport and parking
Links found on the official website, checked 19 October 2026.
Getting here by public transport
Nearest stations:
- Marylebone about 3 minutes' walkUnderground (Bakerloo) · National Rail (Chiltern Railways)Partly step-free: step-free to the National Rail platforms; not step-free for the Bakerloo line.
- Edgware Road (Circle Line) about 6 minutes' walkUnderground (Circle, District, Hammersmith & City)No step-free access from street to platform.
Nearest bus stop: Marylebone Station (Stop N, towards Camden Town or Euston), about 2 minutes' walk. Routes 18, 27, N18, N27, N118 and N205.
Other bus routes from stops within about 7 minutes' walk: 2, 7, 74, 98, 205, 453, N2, N7, N74 and N98.
Plan your journey with TfL (opens the Transport for London website)
Step-free information is from TfL (data dated 20 October 2026) and covers the route from the street to the platform, not always onto the train. Lifts can be out of service: check TfL lift and station closures before you travel. Walking times are estimates from the straight-line distance to the hospital's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times and rules can change, for example during outbreaks. Check the hospital's own pages before you go:
Links found on the hospital's official website, checked 19 October 2026.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | Imperial College Healthcare NHS Trust |
|---|---|
| Type | Specialist NHS hospital |
| NHS or private | NHS |
| Local authority | Westminster |
More details
| NHS organisation code | RYJ07 |
|---|---|
| CQC location ID | RYJ07 |
Official website: Western Eye Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Hospital
- Urgent care centres
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
We do not have this information yet. Contact the hospital directly.
Frequently asked questions
What is the telephone number for Western Eye Hospital?
Telephone: 020 3312 6666.
Nearby hospitals
University College Hospital at Westmoreland Street
Specialist hospital · No A&E
16-18 Westmoreland Street, London, W1G 8PH
About 0.6 miles away
University College Hospital & Elizabeth Garrett Anderson Wing
A&E open 24 hours
235 Euston Road, London, NW1 2BU
About 1.2 miles away
Hospital For Tropical Diseases
Specialist hospital · No A&E
Mortimer Market, London, WC1E 6JD
About 1.2 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/western-eye-hospital/ on 12 November 2026.