Great Western Hospital
NHS hospital · Swindon
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Great Western Hospital is an NHS hospital in Swindon, run by Great Western Hospitals NHS Foundation Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- A&E open 24 hours
- Planned care wait
- Half waited less than 15 weeks (whole trust)
- CQC rating
- Good (published 10 July 2026)
- Telephone
- 01793 604020
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at Great Western Hospitals NHS Foundation Trust
These figures are for the whole trust, including any other sites it runs, not just Great Western Hospital. Waits at this hospital may be shorter or longer.
A&E: time spent in A&E
53.6% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
7,991 attendances. England average for major A&E departments: 60.6%. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Trauma and orthopaedics | 5,940 | 18 weeks | 46 weeks | 49.4% |
| General surgery | 4,593 | 15 weeks | 44 weeks | 59.4% |
| Gynaecology | 3,813 | 16 weeks | 41 weeks | 55.5% |
| Dermatology | 3,493 | 14 weeks | 40 weeks | 60% |
| Ear, nose and throat | 3,470 | 15 weeks | 45 weeks | 58.5% |
| All specialties | 42,520 | 15 weeks | 42 weeks | 57.7% |
Show all 16 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Gastroenterology | 3,368 | 15 weeks | 42 weeks | 57.6% |
| Ophthalmology | 3,042 | 15 weeks | 37 weeks | 59.3% |
| Oral surgery | 3,027 | 22 weeks | 46 weeks | 42.3% |
| Urology | 2,757 | 15 weeks | 47 weeks | 56.2% |
| Children's services (paediatrics) | 1,568 | 17 weeks | 35 weeks | 54.7% |
| Cardiology | 1,124 | 10 weeks | 30 weeks | 70.8% |
| Respiratory medicine | 798 | 15 weeks | 37 weeks | 59.1% |
| Neurology | 513 | 4.8 weeks | 17 weeks | 92.8% |
| Rheumatology | 379 | 7.2 weeks | 18 weeks | 91.8% |
| Elderly medicine | 153 | 8.4 weeks | 20 weeks | 87.6% |
| Plastic surgery | 132 | 7.5 weeks | 32 weeks | 80.3% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Procedures at this hospital
Published figures for Great Western Hospital from national audits and NHS statistics, from the UK Hospitals Guide. Each guide page explains what the figures mean and compares hospitals in the South West. This is not a ranking.
Figures for this hospital
- Hip replacement
1,502Joint replacements, all joints, 2025 (NJR)
Middle hospital in the South West: 921.51,000 or more. NJR outlier analysis (90-day mortality and revision rates): Not identified as an outlier - Knee replacement
1,502Joint replacements, all joints, 2025 (NJR)
Middle hospital in the South West: 921.51,000 or more. NJR outlier analysis (revision rates): Identified as an outlier: Total knee 10-year revision - Hip fracture surgery
495People treated for a hip fracture, 2025 (NHFD)
Middle hospital in the South West: 519400 to 499. Deaths within 30 days (case-mix adjusted): 5% - Stroke care
171Stroke patients, January to March 2026 (SSNAP)
Middle hospital in the South West: 168.5Stroke team. 150 to 249. SSNAP level (A is highest, E lowest): Level E
- Emergency bowel surgery (emergency laparotomy) Deaths within 30 days (risk-adjusted): Not published (small numbers)
Figures for the whole trust
These are published for the trust as a whole. The operation may be done at another of its hospitals.
- Bowel cancer surgery Major bowel cancer operations, 2024 (NBOCA): 150 to 199 (179). Deaths within 90 days of surgery (adjusted): 5%
- Breast cancer surgery Women having breast cancer surgery, 2021 to 2023 (NAoPri): 600 to 999 (955). Further operation after breast-conserving surgery (adjusted): 17.3%
- Carpal tunnel release treatments across all the trust’s hospitals: 750 to 1,499
- Lumbar decompression (lower back surgery) treatments across all the trust’s hospitals: 150 to 399
- Coronary artery bypass graft (heart bypass) treatments across all the trust’s hospitals: 1,500 to 2,999
- Coronary angioplasty and stents treatments across all the trust’s hospitals: 1,500 to 2,999
- Varicose vein treatment treatments across all the trust’s hospitals: fewer than 600
- Inguinal hernia repair treatments across all the trust’s hospitals: 1,500 to 2,499
- Gallbladder removal treatments across all the trust’s hospitals: 1,000 to 1,999
- Haemorrhoid (piles) surgery
- Weight loss surgery
- Cataract surgery treatments across all the trust’s hospitals: 1,500 to 2,999
- Tonsil removal (tonsillectomy) treatments across all the trust’s hospitals: 1,000 to 1,499
- Grommets for glue ear treatments across all the trust’s hospitals: 300 to 499
- Hysterectomy treatments across all the trust’s hospitals: 1,500 to 1,999
- Giving birth and caesarean section treatments across all the trust’s hospitals: 3,000 to 3,999
- Prostate surgery for an enlarged prostate (TURP)
- Kidney stone treatment
Sources: national clinical audits (NJR, NHFD, NELA, SSNAP, NATCAN, NVR) and NHS England statistics, under the Open Government Licence or CC BY 4.0. Data updated 26 October 2026.
Opening times
Opening days and times
Hospital wards are staffed 24 hours a day. The A&E department is open 24 hours a day, every day.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
See Visiting for visiting times.
Visiting information on the hospital website
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 01793 604020
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Links found on the official website, checked 24 October 2026.
Getting here by public transport
There is no railway, metro or tram station within 2 km.
Nearest bus stop: Great Western Hospital (Stop A), about 2 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the hospital. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Car parking
Visitor car parks use number-plate recognition (ANPR); pay at a pay machine (cash or card) or on exit by contactless. Daytime (6am to 6pm) charges run from £1.70 for up to 1 hour to £15.00 for 8-24 hours; the evening tariff is £1.70 for up to an hour.
Blue Badge holders park free in disabled spaces but must validate at a pay-on-foot machine or scan the badge at the exit barrier; there is a three-hour maximum stay.
From the hospital's car parking page, checked 15 November 2026. Charges and car park rules can change, so check before you travel.
NHS hospitals in England must offer free car parking to Blue Badge holders who are patients or visitors, outpatients who attend at least 3 times in a month for at least 3 months, the parent or guardian of a child under 18 staying in overnight (7.30pm to 8am, up to 2 vehicles) and staff working night shifts. Ask the hospital how to claim it, as you may need to register your vehicle.
Source: NHS car parking guidance, Department of Health and Social Care (updated 29 March 2022), checked 15 November 2026.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times
The hospital says it operates open visiting across the trust. The Acute Cardiac Unit has a rest period from 1pm to 3pm when visitors are asked not to visit.
From the hospital's visiting page, checked 15 November 2026.
Visiting times and rules can change, for example during outbreaks. Check the hospital's own pages before you go:
Links found on the hospital's official website, checked 24 October 2026.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | Great Western Hospitals NHS Foundation Trust |
|---|---|
| Type | NHS hospital |
| NHS or private | NHS |
| Local authority | Swindon |
More details
| NHS organisation code | RN325 |
|---|---|
| CQC location ID | RN325 |
Official website: Great Western Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Diagnosis/screening
- Doctors/GPs
- Hospital
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 10 July 2026 |
| Caring | Good | 10 July 2026 |
| Effective | Good | 10 July 2026 |
| Responsive | Good | 10 July 2026 |
| Safe | Requires improvement | 10 July 2026 |
| Well-led | Good | 10 July 2026 |
Read the CQC report for Great Western Hospital
Frequently asked questions
What is the telephone number for Great Western Hospital?
Telephone: 01793 604020.
Is there parking at Great Western Hospital?
Visitor car parks use number-plate recognition (ANPR); pay at a pay machine (cash or card) or on exit by contactless. Daytime (6am to 6pm) charges run from £1.70 for up to 1 hour to £15.00 for 8-24 hours; the evening tariff is £1.70 for up to an hour. Blue Badge holders park free in disabled spaces but must validate at a pay-on-foot machine or scan the badge at the exit barrier; there is a three-hour maximum stay. Checked 15 November 2026.
What are the visiting hours at Great Western Hospital?
The hospital says it operates open visiting across the trust. The Acute Cardiac Unit has a rest period from 1pm to 3pm when visitors are asked not to visit. Checked 15 November 2026; wards can change their times, so check before you go.
What is the CQC rating of Great Western Hospital?
The latest overall CQC rating is Good, published 10 July 2026.
Nearby hospitals
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About 17.6 miles away
Community hospital · No A&E
Rowden Hill, Chippenham, SN15 2AJ
About 18.2 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/great-western-hospital/ on 15 November 2026.