Croydon University Hospital
NHS hospital · Croydon
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Croydon University Hospital is an NHS hospital in Croydon, London, run by Croydon Health Services NHS Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- A&E open 24 hours
- Planned care wait
- Half waited less than 11 weeks (whole trust)
- CQC rating
- Requires improvement (published 25 June 2026)
- Telephone
- 020 8401 3000
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at Croydon Health Services NHS Trust
These figures are for the whole trust, which runs 2 hospitals listed on this site, not just Croydon University Hospital. Waits at this hospital may be shorter or longer.
Other hospitals in this trust:
A&E: time spent in A&E
63.1% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
13,804 attendances. England average for major A&E departments: 60.6%. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Gynaecology | 3,939 | 11 weeks | 34 weeks | 73.4% |
| Trauma and orthopaedics | 3,706 | 9.0 weeks | 30 weeks | 80.1% |
| Oral surgery | 2,947 | 21 weeks | 48 weeks | 43.2% |
| Dermatology | 2,875 | 13 weeks | 45 weeks | 65.3% |
| General surgery | 2,329 | 14 weeks | 38 weeks | 66% |
| All specialties | 36,343 | 11 weeks | 36 weeks | 72.8% |
Show all 15 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Gastroenterology | 2,257 | 10 weeks | 30 weeks | 78.5% |
| Ear, nose and throat | 2,195 | 16 weeks | 48 weeks | 54.3% |
| Urology | 1,566 | 6.6 weeks | 18 weeks | 91.3% |
| Cardiology | 1,466 | 10 weeks | 30 weeks | 78.2% |
| Children's services (paediatrics) | 1,149 | 20 weeks | 44 weeks | 45% |
| Rheumatology | 1,146 | 13 weeks | 34 weeks | 66.7% |
| Respiratory medicine | 991 | 5.7 weeks | 14 weeks | 98.1% |
| Neurology | 766 | 11 weeks | 23 weeks | 77.7% |
| Elderly medicine | 188 | 7.1 weeks | 16 weeks | 95.7% |
| Plastic surgery | 84 | 16 weeks | 54 weeks | 59.5% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Procedures at this hospital
Published figures for Croydon University Hospital from national audits and NHS statistics, from the UK Hospitals Guide. Each guide page explains what the figures mean and compares London hospitals. This is not a ranking.
Figures for this hospital
- Hip replacement
209Joint replacements, all joints, 2025 (NJR)
Middle hospital in London: 299Fewer than 400. NJR outlier analysis (90-day mortality and revision rates): Not identified as an outlier - Knee replacement
209Joint replacements, all joints, 2025 (NJR)
Middle hospital in London: 299Fewer than 400. NJR outlier analysis (revision rates): Not identified as an outlier - Emergency bowel surgery (emergency laparotomy)
79Emergency laparotomies, NELA year 11
Middle hospital in London: 9075 to 99. Deaths within 30 days (risk-adjusted): Within the 95% funnel limits - Stroke care
96Stroke patients, January to March 2026 (SSNAP)
Middle hospital in London: 89Stroke team. 75 to 149. SSNAP level (A is highest, E lowest): Level E
Figures for the whole trust
These are published for the trust as a whole. The operation may be done at another of its hospitals.
- Bowel cancer surgery Major bowel cancer operations, 2024 (NBOCA): fewer than 100 (81). Deaths within 90 days of surgery (adjusted): 5%
- Breast cancer surgery Women having breast cancer surgery, 2021 to 2023 (NAoPri): fewer than 600 (293). Further operation after breast-conserving surgery (adjusted): 16.7%
- Carpal tunnel release treatments across all the trust’s hospitals: 1,500 to 2,499
- Lumbar decompression (lower back surgery) treatments across all the trust’s hospitals: 400 to 999
- Coronary artery bypass graft (heart bypass) treatments across all the trust’s hospitals: 750 to 1,499
- Coronary angioplasty and stents treatments across all the trust’s hospitals: 750 to 1,499
- Varicose vein treatment treatments across all the trust’s hospitals: fewer than 600
- Inguinal hernia repair treatments across all the trust’s hospitals: 1,500 to 2,499
- Gallbladder removal treatments across all the trust’s hospitals: 750 to 999
- Haemorrhoid (piles) surgery
- Weight loss surgery
- Cataract surgery treatments across all the trust’s hospitals: fewer than 1,500
- Tonsil removal (tonsillectomy) treatments across all the trust’s hospitals: 1,500 to 2,999
- Grommets for glue ear treatments across all the trust’s hospitals: 300 to 499
- Hysterectomy treatments across all the trust’s hospitals: 2,000 to 2,999
- Giving birth and caesarean section treatments across all the trust’s hospitals: 3,000 to 3,999
- Prostate surgery for an enlarged prostate (TURP)
- Kidney stone treatment
Sources: national clinical audits (NJR, NHFD, NELA, SSNAP, NATCAN, NVR) and NHS England statistics, under the Open Government Licence or CC BY 4.0. Data updated 22 October 2026.
Opening times
Opening days and times
Hospital wards are staffed 24 hours a day. The A&E department is open 24 hours a day, every day.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
Visiting times are set by each ward. Check with the ward before you visit.
Visiting information on the hospital website
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 020 8401 3000
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Croydon University Hospital
530 London Road
Croydon
CR7 7YE
Find care near here
Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.
Car parking
Croydon University Hospital uses automatic number plate recognition. You can pay with the NewPark Trust app, by scanning the QR code on car park signs to pay online, or at pay-on-exit machines at the hospital that take card or contactless.
From the hospital's car parking page, checked 15 November 2026. Charges and car park rules can change, so check before you travel.
NHS hospitals in England must offer free car parking to Blue Badge holders who are patients or visitors, outpatients who attend at least 3 times in a month for at least 3 months, the parent or guardian of a child under 18 staying in overnight (7.30pm to 8am, up to 2 vehicles) and staff working night shifts. Ask the hospital how to claim it, as you may need to register your vehicle.
Source: NHS car parking guidance, Department of Health and Social Care (updated 29 March 2022), checked 15 November 2026.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times and rules can change, for example during outbreaks. Check the hospital's own pages before you go:
Links found on the hospital's official website, checked 19 October 2026.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | Croydon Health Services NHS Trust |
|---|---|
| Type | NHS hospital |
| NHS or private | NHS |
| Local authority | Croydon |
More details
| NHS organisation code | RJ611 |
|---|---|
| CQC location ID | RJ611 |
Official website: Croydon University Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Hospital
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Requires improvement | 25 June 2026 |
| Caring | Good | 25 June 2026 |
| Effective | Requires improvement | 25 June 2026 |
| Responsive | Good | 25 June 2026 |
| Safe | Requires improvement | 25 June 2026 |
| Well-led | Requires improvement | 25 June 2026 |
Read the CQC report for Croydon University Hospital
Frequently asked questions
What is the telephone number for Croydon University Hospital?
Telephone: 020 8401 3000.
Is there parking at Croydon University Hospital?
Croydon University Hospital uses automatic number plate recognition. You can pay with the NewPark Trust app, by scanning the QR code on car park signs to pay online, or at pay-on-exit machines at the hospital that take card or contactless. Checked 15 November 2026.
What is the CQC rating of Croydon University Hospital?
The latest overall CQC rating is Requires improvement, published 25 June 2026.
Nearby hospitals
St Helier Hospital and Queen Mary's Hospital for Children
A&E open 24 hours
Wrythe Lane, Carshalton, SM5 1AA
About 3.3 miles away
A&E open 24 hours
Blackshaw Road, London, SW17 0QT
About 3.9 miles away
Specialist hospital · No A&E
Downs Road, Sutton, SM2 5PT
About 4.8 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/croydon-university-hospital/ on 15 November 2026.