Neston Surgery
NHS GP surgery · Neston
Checking opening times…
Today is a bank holiday: opening times may be different. Call before you go.
Neston Surgery is an NHS GP surgery in Neston, Cheshire West and Chester. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Mellock Lane, Little Neston, Neston, CH64 4BN
- Telephone
- 0151 336 3951
- CQC rating
- Good (published 12 March 2025)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 28 October 2024.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 25 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 0151 336 3951
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Neston Surgery
Mellock Lane
Little Neston
Neston
CH64 4BN
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
- Car parking
Getting here by public transport
Nearest station:
- Neston about 14 minutes' walkNational Rail
Nearest bus stop: Health Centre, Mellock Lane, about 2 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 28 October 2024.
Facilities
Accessibility
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
Children and families
- Baby changing facility
This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 28 October 2024.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Cheshire West and Chester |
| NHS organisation code | N81060 |
| CQC location ID | 1-542238042 |
Official website: Neston Surgery website
Practice size and appointments
| Measure | This practice | Period | North West median |
|---|---|---|---|
| Registered patients | 9,048 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 6.4 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 1,413 | August 2026 | 2,097 |
| Appointments that were face to face | 69% | June 2026 to August 2026 | 65% |
| Appointments on the day they were booked | 50% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 80% | June 2026 to August 2026 | 84% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 12 March 2025 |
| Caring | Good | 12 March 2025 |
| Effective | Good | 12 March 2025 |
| Responsive | Good | 12 March 2025 |
| Safe | Good | 12 March 2025 |
| Well-led | Good | 12 March 2025 |
Read the CQC report for Neston Surgery
What patients say about this practice
GP Patient Survey 2026: 122 patients answered (38% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS North West region average | Compared with NHS North West region |
|---|---|---|---|---|
| Easy to get through on the phone | 56% | 45% to 66% | 60% | Similar to the NHS North West region average |
| Overall experience of the practice was good | 93% | 85% to 97% | 79% | Better than the NHS North West region average |
More survey results
| Survey question | This practice | Likely range | NHS North West region average | Compared with NHS North West region |
|---|---|---|---|---|
| Reception and admin team were helpful | 92% | 84% to 96% | 86% | Similar to the NHS North West region average |
| Easy to contact the practice using its website | 54% | 39% to 69% | 58% | Similar to the NHS North West region average |
| Offered a choice of time or day for an appointment | 48% | 36% to 61% | 58% | Similar to the NHS North West region average |
| Wait for an appointment was about right | 83% | 73% to 90% | 72% | Better than the NHS North West region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS North West region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code N81060).
Frequently asked questions
When is Neston Surgery open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Neston Surgery?
Telephone: 0151 336 3951.
Is Neston Surgery accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Neston Surgery?
The latest overall CQC rating is Good, published 12 March 2025.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
14-18 Liverpool Road, Neston, CH64 3RA
Telephone: 0151 336 4121
About 0.6 miles away
Horseshoe Health Centre, Neston, CH64 1SG
Telephone: 0151 327 4593
About 2.3 miles away
Heswall and Pensby Group Practice
270 Telegraph Road, Wirral, CH60 7RN
Telephone: 0151 342 2811
About 3.6 miles away
Eastham Group Practice, KJ Bush
47 Bridle Road, Wirral, CH62 6EE
Telephone: 0151 327 1391
About 4.2 miles away
Distances are straight-line estimates from postcode locations.
Looking for somewhere nearer you?
PharmacyGPDentistA&E and urgent care
Your location stays on your device. We do not send or store it. You can also enter a postcode.
Printed from https://ukhospitals.uk/gp-surgery/neston-surgery/ on 11 November 2026.