Queen Elizabeth Hospital, Gateshead
NHS hospital · Gateshead
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Queen Elizabeth Hospital is an NHS hospital in Gateshead, run by Gateshead Health NHS Foundation Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- A&E open 24 hours
- Planned care wait
- Half waited less than 9.3 weeks (whole trust)
- CQC rating
- Good (published 29 June 2023)
- Telephone
- 0191 482 0000
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at Gateshead Health NHS Foundation Trust
These figures are for the whole trust, including any other sites it runs, not just Queen Elizabeth Hospital, Gateshead. Waits at this hospital may be shorter or longer.
A&E: time spent in A&E
58.9% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
5,605 attendances. England average for major A&E departments: 60.6%. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| General surgery | 2,439 | 5.5 weeks | 19 weeks | 91.2% |
| Gynaecology | 2,208 | 15 weeks | 33 weeks | 59.9% |
| Trauma and orthopaedics | 1,826 | 15 weeks | 38 weeks | 58.5% |
| Gastroenterology | 838 | 5.1 weeks | 15 weeks | 96.4% |
| Urology | 729 | 13 weeks | 37 weeks | 66.5% |
| All specialties | 11,753 | 9.3 weeks | 30 weeks | 75.5% |
Show all 9 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Cardiology | 701 | 13 weeks | 29 weeks | 66.3% |
| Rheumatology | 371 | 11 weeks | 24 weeks | 77.6% |
| Respiratory medicine | 262 | 6.1 weeks | 25 weeks | 86.6% |
| Elderly medicine | 191 | 4.6 weeks | 15 weeks | 97.4% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Procedures at this hospital
Published figures for Queen Elizabeth Hospital, Gateshead from national audits and NHS statistics, from the UK Hospitals Guide. Each guide page explains what the figures mean and compares hospitals in the North East. This is not a ranking.
Figures for this hospital
- Hip replacement
1,013Joint replacements, all joints, 2025 (NJR)
Middle hospital in the North East: 9121,000 or more. NJR outlier analysis (90-day mortality and revision rates): Not identified as an outlier - Knee replacement
1,013Joint replacements, all joints, 2025 (NJR)
Middle hospital in the North East: 9121,000 or more. NJR outlier analysis (revision rates): Not identified as an outlier - Hip fracture surgery
333People treated for a hip fracture, 2025 (NHFD)
Middle hospital in the North East: 435300 to 399. Deaths within 30 days (case-mix adjusted): 6% - Emergency bowel surgery (emergency laparotomy)
124Emergency laparotomies, NELA year 11
Middle hospital in the North East: 134100 to 149. Deaths within 30 days (risk-adjusted): Within the 95% funnel limits - Stroke care
69Stroke patients, January to March 2026 (SSNAP)
Middle hospital in the North East: 187Stroke team. Fewer than 75. SSNAP level (A is highest, E lowest): Level D
Figures for the whole trust
These are published for the trust as a whole. The operation may be done at another of its hospitals.
- Bowel cancer surgery Major bowel cancer operations, 2024 (NBOCA): fewer than 100 (97). Deaths within 90 days of surgery (adjusted): 3.5%
- Breast cancer surgery Women having breast cancer surgery, 2021 to 2023 (NAoPri): 1,500 or more (1,547). Further operation after breast-conserving surgery (adjusted): 11.8%
- Carpal tunnel release treatments across all the trust’s hospitals: fewer than 750
- Lumbar decompression (lower back surgery) treatments across all the trust’s hospitals: fewer than 150
- Coronary artery bypass graft (heart bypass) treatments across all the trust’s hospitals: fewer than 750
- Coronary angioplasty and stents treatments across all the trust’s hospitals: fewer than 750
- Varicose vein treatment treatments across all the trust’s hospitals: 1,500 to 2,999
- Inguinal hernia repair treatments across all the trust’s hospitals: 1,500 to 2,499
- Gallbladder removal treatments across all the trust’s hospitals: 750 to 999
- Haemorrhoid (piles) surgery
- Weight loss surgery
- Cataract surgery treatments across all the trust’s hospitals: fewer than 1,500
- Tonsil removal (tonsillectomy) treatments across all the trust’s hospitals: fewer than 1,000
- Grommets for glue ear treatments across all the trust’s hospitals: fewer than 300
- Hysterectomy treatments across all the trust’s hospitals: 2,000 to 2,999
- Giving birth and caesarean section treatments across all the trust’s hospitals: fewer than 3,000
- Prostate surgery for an enlarged prostate (TURP)
- Kidney stone treatment
Sources: national clinical audits (NJR, NHFD, NELA, SSNAP, NATCAN, NVR) and NHS England statistics, under the Open Government Licence or CC BY 4.0. Data updated 26 October 2026.
Opening times
Opening days and times
Hospital wards are staffed 24 hours a day. The A&E department is open 24 hours a day, every day.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
See Visiting for visiting times.
Visiting information on the hospital website
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 0191 482 0000
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Queen Elizabeth Hospital
Queen Elizabeth Avenue
Sherriff Hill
Gateshead
NE9 6SX
Find care near here
Contains OS data © Crown copyright and database right 2026.
Car parking
Car parking is managed by Parkingeye with number plate recognition; you pay at a kiosk on exit (coins, notes, chip and pin or contactless) or online with good2go. Charges for the Queen Elizabeth and Bensham hospitals: 0-15 minutes free, 15 minutes to 1 hour £1.70, 1 to 2 hours £2.70, 2 to 5 hours £3.70, 5 to 24 hours £4.70.
Free for Blue Badge holders, who must type their registration number into a terminal at the reception area and show the photo part of the badge to receptionists, or a parking charge applies.
From the hospital's car parking page, checked 15 November 2026. Charges and car park rules can change, so check before you travel.
NHS hospitals in England must offer free car parking to Blue Badge holders who are patients or visitors, outpatients who attend at least 3 times in a month for at least 3 months, the parent or guardian of a child under 18 staying in overnight (7.30pm to 8am, up to 2 vehicles) and staff working night shifts. Ask the hospital how to claim it, as you may need to register your vehicle.
Source: NHS car parking guidance, Department of Health and Social Care (updated 29 March 2022), checked 15 November 2026.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times
Visiting times vary by ward, with two visitors allowed during visiting hours, so check with the ward for its specific times. Maternity has its own visiting page.
From the hospital's visiting page, checked 15 November 2026.
Visiting times and rules can change, for example during outbreaks. Check the hospital's own pages before you go:
Links found on the hospital's official website, checked 24 October 2026.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | Gateshead Health NHS Foundation Trust |
|---|---|
| Type | NHS hospital |
| NHS or private | NHS |
| Local authority | Gateshead |
More details
| CQC location ID | RR7EN |
|---|
Official website: Queen Elizabeth Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Blood and transplant service
- Community services - Healthcare
- Community services - Learning disabilities
- Community services - Mental Health
- Diagnosis/screening
- Doctors/GPs
- Hospital
- Hospitals - Mental health/capacity
- Rehabilitation (illness/injury)
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 29 June 2023 |
| Caring | Outstanding | 14 August 2019 |
| Effective | Good | 14 August 2019 |
| Responsive | Good | 14 August 2019 |
| Safe | Good | 29 June 2023 |
| Well-led | Good | 29 June 2023 |
Some areas were last rated in an earlier inspection, so the dates differ.
Read the CQC report for Queen Elizabeth Hospital
Frequently asked questions
What is the telephone number for Queen Elizabeth Hospital?
Telephone: 0191 482 0000.
Is there parking at Queen Elizabeth Hospital?
Car parking is managed by Parkingeye with number plate recognition; you pay at a kiosk on exit (coins, notes, chip and pin or contactless) or online with good2go. Charges for the Queen Elizabeth and Bensham hospitals: 0-15 minutes free, 15 minutes to 1 hour £1.70, 1 to 2 hours £2.70, 2 to 5 hours £3.70, 5 to 24 hours £4.70. Free for Blue Badge holders, who must type their registration number into a terminal at the reception area and show the photo part of the badge to receptionists, or a parking charge applies. Checked 15 November 2026.
What are the visiting hours at Queen Elizabeth Hospital?
Visiting times vary by ward, with two visitors allowed during visiting hours, so check with the ward for its specific times. Maternity has its own visiting page. Checked 15 November 2026; wards can change their times, so check before you go.
What is the CQC rating of Queen Elizabeth Hospital?
The latest overall CQC rating is Good, published 29 June 2023.
Nearby hospitals
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South Tyneside District Hospital
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Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/queen-elizabeth-hospital-gateshead/ on 15 November 2026.