Hemel Hempstead General Hospital
NHS hospital · Hemel Hempstead
Hemel Hempstead General Hospital is an NHS hospital in Hemel Hempstead, Hertfordshire, run by West Hertfordshire Teaching Hospitals NHS Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- No A&E. An urgent treatment centre on site treats minor injuries and illnesses
- Planned care wait
- Half waited less than 12 weeks (whole trust)
- CQC rating
- Requires improvement (published 17 June 2020)
- Telephone
- 01442 213141
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at West Hertfordshire Teaching Hospitals NHS Trust
These figures are for the whole trust, which runs 3 hospitals listed on this site, not just Hemel Hempstead General Hospital. Waits at this hospital may be shorter or longer.
Other hospitals in this trust:
A&E: time spent in A&E
73.1% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
8,453 attendances. England average for major A&E departments: 60.6%. Hemel Hempstead General Hospital does not have an A&E department: this figure is for the trust’s other hospitals. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Trauma and orthopaedics | 5,047 | 17 weeks | 44 weeks | 53.2% |
| Cardiology | 4,564 | 11 weeks | 27 weeks | 77.7% |
| Dermatology | 3,601 | 9.4 weeks | 23 weeks | 82.1% |
| Gastroenterology | 3,428 | 8.6 weeks | 18 weeks | 91.7% |
| General surgery | 3,380 | 16 weeks | 44 weeks | 54.3% |
| All specialties | 44,404 | 12 weeks | 37 weeks | 69.1% |
Show all 16 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Ophthalmology | 3,227 | 14 weeks | 42 weeks | 61.5% |
| Ear, nose and throat | 3,095 | 20 weeks | 48 weeks | 47% |
| Oral surgery | 2,840 | 17 weeks | 45 weeks | 52.2% |
| Urology | 2,769 | 11 weeks | 31 weeks | 73.5% |
| Children's services (paediatrics) | 2,729 | 11 weeks | 38 weeks | 69.6% |
| Gynaecology | 2,127 | 11 weeks | 37 weeks | 69.7% |
| Neurology | 1,250 | 12 weeks | 24 weeks | 79.9% |
| Respiratory medicine | 1,148 | 8.2 weeks | 23 weeks | 87.7% |
| Rheumatology | 937 | 10 weeks | 28 weeks | 74.8% |
| General internal medicine | 60 | 5.2 weeks | 9.6 weeks | 98.3% |
| Elderly medicine | 54 | 6.0 weeks | 18 weeks | 94.4% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Opening times
Opening days and times
This hospital does not have an A&E department. The urgent treatment centre on site treats minor injuries and illnesses, such as sprains, cuts and high temperatures. Check its opening hours before you go.
For a serious emergency, call 999 or go to an A&E.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
Visiting information on the hospital website
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 01442 213141
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Hemel Hempstead General Hospital
Hillfield Road
Hemel Hempstead
HP2 4AD
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Links found on the official website, checked 24 October 2026.
Getting here by public transport
There is no station within 1 km. The nearest station is:
- Hemel Hempstead about 30 minutes' walkNational Rail
Nearest bus stop: Hospital, Hillfield Road, about 4 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the hospital. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times and rules can change, for example during outbreaks. Check the hospital's own pages before you go:
Links found on the hospital's official website, checked 24 October 2026.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | West Hertfordshire Teaching Hospitals NHS Trust |
|---|---|
| Type | NHS hospital |
| NHS or private | NHS |
| Local authority | Dacorum |
More details
| NHS organisation code | RWG08 |
|---|---|
| CQC location ID | RWG08 |
Official website: Hemel Hempstead General Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Hospital
- Urgent care centres
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Requires improvement | 17 June 2020 |
| Caring | Good | 17 June 2020 |
| Effective | Good | 17 June 2020 |
| Responsive | Good | 17 June 2020 |
| Safe | Requires improvement | 17 June 2020 |
| Well-led | Requires improvement | 17 June 2020 |
Read the CQC report for Hemel Hempstead General Hospital
Frequently asked questions
What is the telephone number for Hemel Hempstead General Hospital?
Telephone: 01442 213141.
What is the CQC rating of Hemel Hempstead General Hospital?
The latest overall CQC rating is Requires improvement, published 17 June 2020.
Nearby hospitals
A&E open 24 hours
Vicarage Road, Watford, WD18 0HB
About 7.6 miles away
A&E open 24 hours
Lewsey Road, Luton, LU4 0DZ
About 9.9 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/hemel-hempstead-general-hospital/ on 12 November 2026.