Burnley General Hospital
NHS hospital · Burnley
Burnley General Hospital is an NHS hospital in Burnley, Lancashire, run by East Lancashire Hospitals NHS Trust. See whether it has an A&E, its phone number, visiting and how to get there.
At a glance
- A&E
- No A&E. An urgent treatment centre on site treats minor injuries and illnesses
- Planned care wait
- Half waited less than 9.4 weeks (whole trust)
- CQC rating
- Good (published 6 January 2023)
- Telephone
- 01254 263555
Information checked 16 October 2026.
Urgent help
Call 999 or go to A&E if someone is seriously ill or injured, or their life is at risk. For urgent help that is not an emergency, use NHS 111 online or call 111.
Waiting times at East Lancashire Hospitals NHS Trust
These figures are for the whole trust, which runs 4 hospitals listed on this site, not just Burnley General Hospital. Waits at this hospital may be shorter or longer.
Other hospitals in this trust:
A&E: time spent in A&E
62.5% of people who went to the trust’s major A&E departments in September 2026 were admitted, transferred or discharged within 4 hours.
13,927 attendances. England average for major A&E departments: 60.6%. Burnley General Hospital does not have an A&E department: this figure is for the trust’s other hospitals. In an emergency, go to the nearest A&E or call 999.
Compare A&E waiting times at other hospitals.
Waiting for planned treatment
These are people who were still waiting at the end of August 2026 for non-urgent treatment led by a consultant, counted from the referral. The table shows the trust’s 5 specialties with the most people waiting. “Half waited less than” is the median wait. The NHS maximum waiting time for non-urgent, consultant-led treatment is 18 weeks.
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| Gynaecology | 7,276 | 14 weeks | 39 weeks | 60.3% |
| Trauma and orthopaedics | 6,583 | 7.4 weeks | 31 weeks | 78.1% |
| Ophthalmology | 4,339 | 12 weeks | 36 weeks | 67.2% |
| Ear, nose and throat | 3,545 | 7.4 weeks | 28 weeks | 78.8% |
| Oral surgery | 3,536 | 11 weeks | 42 weeks | 62.6% |
| All specialties | 46,339 | 9.4 weeks | 34 weeks | 72.1% |
Show all 14 specialties at this trust
| Specialty | People waiting | Half waited less than | 92 in 100 waited less than | Waiting under 18 weeks |
|---|---|---|---|---|
| General surgery | 3,145 | 12 weeks | 40 weeks | 64% |
| Dermatology | 2,385 | 13 weeks | 40 weeks | 61.3% |
| Urology | 1,992 | 6.7 weeks | 27 weeks | 81.1% |
| Gastroenterology | 1,931 | 5.9 weeks | 18 weeks | 92.3% |
| Cardiology | 1,862 | 7.1 weeks | 19 weeks | 91% |
| Children's services (paediatrics) | 1,585 | 10 weeks | 24 weeks | 78% |
| Rheumatology | 842 | 12 weeks | 32 weeks | 66.5% |
| Respiratory medicine | 640 | 4.9 weeks | 13 weeks | 97.3% |
| Elderly medicine | 85 | 2.6 weeks | 8.1 weeks | 100% |
If your GP refers you, in most cases you have the legal right to choose which hospital you go to for your first appointment. Compare waiting times at hospitals near you.
Source: NHS England, Consultant-led Referral to Treatment Waiting Times (August 2026, published 8 October 2026) and A&E Attendances and Emergency Admissions (September 2026). Official statistics for the trust as a whole. Contains public sector information licensed under the Open Government Licence v3.0. Open Government Licence.
Procedures at this hospital
Published figures for Burnley General Hospital from national audits and NHS statistics, from the UK Hospitals Guide. Each guide page explains what the figures mean and compares hospitals in the North West. This is not a ranking.
Figures for this hospital
- Hip replacement
667Joint replacements, all joints, 2025 (NJR)
Middle hospital in the North West: 667400 to 749. NJR outlier analysis (90-day mortality and revision rates): Not identified as an outlier - Knee replacement
667Joint replacements, all joints, 2025 (NJR)
Middle hospital in the North West: 667400 to 749. NJR outlier analysis (revision rates): Not identified as an outlier
Figures for the whole trust
These are published for the trust as a whole. The operation may be done at another of its hospitals.
- Bowel cancer surgery Major bowel cancer operations, 2024 (NBOCA): 150 to 199 (160). Deaths within 90 days of surgery (adjusted): 3.3%
- Prostate cancer surgery (radical prostatectomy) Men having a radical prostatectomy (NPCA): fewer than 100 (83). Emergency readmission within 90 days (adjusted): 8.8%
- Breast cancer surgery Women having breast cancer surgery, 2021 to 2023 (NAoPri): 600 to 999 (947). Further operation after breast-conserving surgery (adjusted): 16.7%
- Abdominal aortic aneurysm (AAA) repair Planned (elective) AAA repairs in 2024 (NVR): fewer than 25 (19). Deaths in hospital after planned repair (adjusted): 4.4%
- Carotid endarterectomy Carotid endarterectomies in 2024 (NVR): fewer than 30 (27). Stroke or death within 30 days (adjusted): 4.9%
- Leg artery bypass and angioplasty (peripheral arterial disease) Leg artery bypass operations in 2024 (NVR): 150 or more (163). Deaths in hospital after bypass (adjusted): 3.2%
- Major leg amputation Major leg amputations in 2024 (NVR): 50 to 99 (68). Deaths in hospital within 30 days (adjusted): 4.4%
- Carpal tunnel release treatments across all the trust’s hospitals: 750 to 1,499
- Lumbar decompression (lower back surgery) treatments across all the trust’s hospitals: 400 to 999
- Coronary artery bypass graft (heart bypass) treatments across all the trust’s hospitals: 1,500 to 2,999
- Coronary angioplasty and stents treatments across all the trust’s hospitals: 1,500 to 2,999
- Varicose vein treatment treatments across all the trust’s hospitals: 600 to 1,499
- Inguinal hernia repair treatments across all the trust’s hospitals: 3,000 or more
- Gallbladder removal treatments across all the trust’s hospitals: 2,000 or more
- Haemorrhoid (piles) surgery
- Weight loss surgery
- Cataract surgery treatments across all the trust’s hospitals: 3,000 to 7,499
- Tonsil removal (tonsillectomy) treatments across all the trust’s hospitals: 3,000 or more
- Grommets for glue ear treatments across all the trust’s hospitals: 750 or more
- Hysterectomy treatments across all the trust’s hospitals: 3,000 or more
- Giving birth and caesarean section treatments across all the trust’s hospitals: 5,000 or more
- Prostate surgery for an enlarged prostate (TURP)
- Kidney stone treatment
Sources: national clinical audits (NJR, NHFD, NELA, SSNAP, NATCAN, NVR) and NHS England statistics, under the Open Government Licence or CC BY 4.0. Data updated 26 October 2026.
Opening times
Opening days and times
This hospital does not have an A&E department. The urgent treatment centre on site treats minor injuries and illnesses, such as sprains, cuts and high temperatures. Check its opening hours before you go.
For a serious emergency, call 999 or go to an A&E.
Outpatient clinics, tests and scans run at set times. Your appointment letter or text message tells you when and where to go.
A&E status: NHS England emergency care data (Emergency Care Data Set, August 2026).
Appointments and access
First outpatient appointments
To see a specialist at an NHS hospital, you usually need a referral, for example from your GP, dentist or optometrist.
In most cases you have the right to choose which hospital you are referred to for your first outpatient appointment.
Your referral is usually booked through the NHS e-Referral Service. You can then manage it in the NHS App or on the NHS website.
Some services let you refer yourself, such as maternity care.
If you already have an appointment, use the phone number on your appointment letter.
Contact the hospital to book or to ask about appointments.
Contact
Main telephone
Telephone: 01254 263555
Contact the hospital to book or to ask about appointments.
Location and travel
Address and map
Burnley General Hospital
Casterton Avenue
Burnley
BB10 2PQ
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Getting here by public transport
There is no station within 1 km. The nearest station is:
- Brierfield about 27 minutes' walkNational Rail
Nearest bus stop: Burnley General Hospital, Casterton Avenue, about 1 minute's walk.
Public transport directions (opens Google Maps)
We do not have details of parking or Blue Badge spaces here. If you need them, contact the hospital before you go.
Walking times are estimates from the straight-line distance to the hospital. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the hospital before you go.
Visiting
Visiting times and rules are set by each ward. Check with the hospital before you visit.
Book, change or complain
- Book or manage your first outpatient appointment
- Patient advice (PALS) and other contact details
- This hospital on the NHS website
- Manage your referral (NHS e-Referral Service)
- What the Patient Advice and Liaison Service (PALS) does
- Read inspection reports (CQC)
- Get an email when CQC inspects this hospital
- Tell CQC about your care
- Find your local Healthwatch
About this hospital
| Provider | East Lancashire Hospitals NHS Trust |
|---|---|
| Type | NHS hospital |
| NHS or private | NHS |
| Local authority | Burnley |
More details
| NHS organisation code | RXR10 |
|---|---|
| CQC location ID | RXR10 |
Official website: Burnley General Hospital website
Hospital services
CQC lists these regulated service types at this location:
- Blood and transplant service
- Community services - Healthcare
- Community services - Mental Health
- Diagnosis/screening
- Hospital
- Long-term conditions
- Rehabilitation (illness/injury)
- Urgent care centres
Service types are regulatory categories, not a full list of departments. Being registered for a service does not always mean it is running now. Check with the hospital.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 6 January 2023 |
| Caring | Good | 12 February 2019 |
| Effective | Good | 12 February 2019 |
| Responsive | Good | 12 February 2019 |
| Safe | Good | 6 January 2023 |
| Well-led | Good | 6 January 2023 |
Some areas were last rated in an earlier inspection, so the dates differ.
Read the CQC report for Burnley General Hospital
Frequently asked questions
What is the telephone number for Burnley General Hospital?
Telephone: 01254 263555.
What is the CQC rating of Burnley General Hospital?
The latest overall CQC rating is Good, published 6 January 2023.
Nearby hospitals
A&E open 24 hours
Haslingden Road, Blackburn, BB2 3HH
About 10.9 miles away
A&E open 24 hours
Fairfield General Hospital, Bury, BL9 7TD
About 14.6 miles away
No A&E
St. Wilfreds Terrace, Preston, PR3 3WQ
About 15.6 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/hospital/burnley-general-hospital/ on 12 November 2026.