Upton Road Surgery
NHS GP surgery · Watford
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Upton Road Surgery is an NHS GP surgery in Watford, Hertfordshire. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8:30am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Ground Floor, Colne House, 21 Upton Road, Watford, WD18 0JP
- Telephone
- 01923 226266
- CQC rating
- Good (published 22 December 2021)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8:30am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
The surgery last confirmed these times on the NHS website in 2014, more than 3 years ago. Call the surgery to check before you go.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 4 March 2014.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 01923 226266
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Upton Road Surgery
Ground Floor
Colne House
21 Upton Road
Watford
WD18 0JP
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Getting here by public transport
Nearest stations:
- Watford High Street about 13 minutes' walkNational Rail
- Watford Junction about 14 minutes' walkNational Rail
Nearest bus stop: Exchange Road (Stop L), about 2 minutes' walk.
Public transport directions (opens Google Maps)
We do not have details of parking or Blue Badge spaces here. If you need them, contact the GP surgery before you go.
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
We do not have details of step-free access, parking or other facilities here yet. If you need them, contact the surgery before you go.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Watford |
| NHS organisation code | E82045 |
| CQC location ID | 1-1577808904 |
Official website: Upton Road Surgery website
Practice size and appointments
| Measure | This practice | Period | East of England median |
|---|---|---|---|
| Registered patients | 17,861 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 7.3 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 2,448 | August 2026 | 2,396 |
| Appointments that were face to face | 64% | June 2026 to August 2026 | 70% |
| Appointments on the day they were booked | 64% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 91% | June 2026 to August 2026 | 81% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 22 December 2021 |
| Caring | Good | 22 December 2021 |
| Effective | Requires improvement | 22 December 2021 |
| Responsive | Good | 22 December 2021 |
| Safe | Good | 22 December 2021 |
| Well-led | Good | 22 December 2021 |
Read the CQC report for Upton Road Surgery
What patients say about this practice
GP Patient Survey 2026: 115 patients answered (15% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Easy to get through on the phone | 44% | 29% to 61% | 54% | Similar to the NHS East of England region average |
| Overall experience of the practice was good | 71% | 55% to 83% | 76% | Similar to the NHS East of England region average |
More survey results
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Reception and admin team were helpful | 72% | 55% to 84% | 84% | Below the NHS East of England region average |
| Easy to contact the practice using its website | 70% | 52% to 84% | 60% | Similar to the NHS East of England region average |
| Offered a choice of time or day for an appointment | 50% | 31% to 69% | 53% | Similar to the NHS East of England region average |
| Wait for an appointment was about right | 77% | 59% to 89% | 71% | Similar to the NHS East of England region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS East of England region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E82045).
Frequently asked questions
When is Upton Road Surgery open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Upton Road Surgery?
Telephone: 01923 226266.
Is Upton Road Surgery accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Upton Road Surgery?
The latest overall CQC rating is Good, published 22 December 2021.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
Suthergrey House Medical Centre
37a St. Johns Road, Watford, WD17 1LS
Telephone: 01923 224424
About 0.3 miles away
Bridgewater House, Watford, WD18 7QR
Telephone: 01923 202600
About 1.0 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/upton-road-surgery/ on 12 November 2026.