The Quays Medical Practice

NHS GP surgery · Kingston upon Hull

Checking opening times…

Accepting new patients

The Quays Medical Practice is an NHS GP surgery in Kingston upon Hull. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday to Friday 8am to 8pm; Saturday and Sunday 9am to 5pm (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
Wilberforce Health Centre, 6-10 Story Street, Hull, HU1 3SA
Telephone
01482 335335
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 8pm
Tuesday8am to 8pm
Wednesday8am to 8pm
Thursday8am to 8pm
Friday8am to 8pm
Saturday9am to 5pm
Sunday9am to 5pm
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday to Friday8am to 8pm
Saturday and Sunday9am to 5pm

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 23 June 2025.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

The surgery says it may register people who live outside its practice area, but home visits and some referrals may not be available to them.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 01482 335335

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

The Quays Medical Practice
Wilberforce Health Centre
6-10 Story Street
Hull
HU1 3SA

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026.

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Public transport and parking

  • Car parking

Getting here by public transport

Nearest station:

  • Hull about 6 minutes' walkNational Rail

Nearest bus stop: Albion Street D, Albion Street, about 1 minute's walk.

Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 23 January 2015.

Facilities

Accessibility

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Signing service
  • Wheelchair access

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 23 January 2015.

About this GP surgery

About The Quays Medical Practice
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authorityKingston upon Hull
NHS organisation codeB81017

Official website: The Quays Medical Practice website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodYorkshire and the Humber median
Registered patients14,706October 2026–
Fully qualified GPs (full-time equivalent)6.9August 2026–
Registered patients per full-time-equivalent GP2,201August 20262,149
Appointments that were face to face57%June 2026 to August 202671%
Appointments on the day they were booked30%June 2026 to August 2026–
Appointments within 2 weeks of booking81%June 2026 to August 202681%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

We do not have this information yet. Contact the surgery directly.

What patients say about this practice

GP Patient Survey 2026: 121 patients answered (14% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeNHS North East and Yorkshire region averageCompared with NHS North East and Yorkshire region
Easy to get through on the phone26%14% to 43%57%Below the NHS North East and Yorkshire region average
Overall experience of the practice was good56%41% to 71%78%Below the NHS North East and Yorkshire region average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeNHS North East and Yorkshire region averageCompared with NHS North East and Yorkshire region
Reception and admin team were helpful70%54% to 83%86%Below the NHS North East and Yorkshire region average
Easy to contact the practice using its website23%10% to 44%57%Below the NHS North East and Yorkshire region average
Offered a choice of time or day for an appointment51%33% to 69%59%Similar to the NHS North East and Yorkshire region average
Wait for an appointment was about right44%28% to 61%71%Below the NHS North East and Yorkshire region average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS North East and Yorkshire region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code B81017).

Frequently asked questions

When is The Quays Medical Practice open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for The Quays Medical Practice?

Telephone: 01482 335335.

Is The Quays Medical Practice accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

East Park Practice

Wilberforce Health Centre, Hull, HU1 3SA

Telephone: 01482 344190

Same site

The Wilberforce Surgery

1st Floor Wilberfoce Health Centre, Hull, HU1 3SA

Telephone: 01482 344265

Same site

Wolseley Medical Centre

Londesborough Street, Hull, HU3 1DS

Telephone: 01482 335300

About 0.6 miles away

Clifton House Medical Centre

263-265 Beverley Road, Hull, HU5 2ST

Telephone: 01482 341423

About 1.0 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/the-quays-medical-practice/ on 10 November 2026.