The Pine Medical Centre
NHS GP surgery · Hillingdon
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The Pine Medical Centre is an NHS GP surgery in Hillingdon, London. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Fredora Avenue, Hayes, UB4 8RB
- Telephone
- 020 8432 8569
- CQC rating
- Good (published 27 February 2024)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
The surgery last confirmed these times on the NHS website in 2023, more than 3 years ago. Call the surgery to check before you go.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 26 April 2023.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 22 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 020 8432 8569
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
The Pine Medical Centre
Fredora Avenue
Hayes
UB4 8RB
Find care near here
Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.
Public transport and parking
- Car parking
- Cycle parking
Getting here by public transport
There is no Underground, Overground, Elizabeth line, DLR, tram or rail station within 2 km.
Nearest bus stop: Balmoral Drive (towards Charville Lane or Northolt), about 3 minutes' walk. Routes 90, 195, 696, 697 and U7.
Plan your journey with TfL (opens the Transport for London website)
Walking times are estimates from the straight-line distance to the GP surgery's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].
This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 19 May 2023.
Facilities
Accessibility
- Disabled parking
- Disabled toilet
- Wheelchair access
- Step-free access
This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 19 May 2023.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Hillingdon |
| NHS organisation code | E86016 |
| CQC location ID | 1-541816009 |
Official website: The Pine Medical Centre website
Practice size and appointments
| Measure | This practice | Period | London median |
|---|---|---|---|
| Registered patients | 5,854 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 2.9 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 2,010 | August 2026 | 2,454 |
| Appointments that were face to face | 76% | June 2026 to August 2026 | 59% |
| Appointments on the day they were booked | 37% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 74% | June 2026 to August 2026 | 90% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 27 February 2024 |
| Caring | Good | 27 February 2024 |
| Effective | Good | 27 February 2024 |
| Responsive | Good | 27 February 2024 |
| Safe | Good | 27 February 2024 |
| Well-led | Good | 27 February 2024 |
Read the CQC report for The Pine Medical Centre
What patients say about this practice
GP Patient Survey 2026: 80 patients answered (13% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | London average | Compared with London |
|---|---|---|---|---|
| Easy to get through on the phone | 85% | 75% to 92% | 60% | Better than the London average |
| Overall experience of the practice was good | 85% | 75% to 92% | 75% | Better than the London average |
More survey results
| Survey question | This practice | Likely range | London average | Compared with London |
|---|---|---|---|---|
| Reception and admin team were helpful | 92% | 84% to 97% | 83% | Better than the London average |
| Easy to contact the practice using its website | 73% | 58% to 84% | 57% | Better than the London average |
| Offered a choice of time or day for an appointment | 71% | 57% to 81% | 61% | Similar to the London average |
| Wait for an appointment was about right | 61% | 49% to 72% | 66% | Similar to the London average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the London average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E86016).
Frequently asked questions
When is The Pine Medical Centre open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for The Pine Medical Centre?
Telephone: 020 8432 8569.
Is The Pine Medical Centre accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of The Pine Medical Centre?
The latest overall CQC rating is Good, published 27 February 2024.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
11 Kingshill Close, Hayes, UB4 8DD
Telephone: 020 8845 7100
About 0.5 miles away
1-2 Yeading Court, Hayes, UB4 9AJ
Telephone: 020 8845 1515
About 0.7 miles away
Hayes Community Campus, Hayes, UB3 3DZ
Telephone: 020 8573 5856
About 0.8 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/the-pine-medical-centre/ on 11 November 2026.