Sterndale Surgery
NHS GP surgery · Hammersmith and Fulham
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Sterndale Surgery is an NHS GP surgery in Hammersmith and Fulham, London. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Thursday 8am to 6:30pm; Friday 8:30am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Milson Road Health Centre, 1-13 Milson Road, London, W14 0LJ
- Telephone
- 020 7602 3797
- CQC rating
- Good (published 8 July 2016)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Thursday | 8am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
The surgery last confirmed these times on the NHS website in 2023, more than 3 years ago. Call the surgery to check before you go.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 11 August 2023.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 22 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 020 7602 3797
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Sterndale Surgery
Milson Road Health Centre
1-13 Milson Road
London
W14 0LJ
Find care near here
Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.
Public transport and parking
Getting here by public transport
Nearest stations:
- Shepherd's Bush about 9 minutes' walkUnderground (Central) · London Overground (Mildmay) · National Rail (Southern)Partly step-free: step-free to the Mildmay line and National Rail platforms; not step-free for the Central line.
- Kensington (Olympia) about 9 minutes' walkUnderground (District) · London Overground (Mildmay) · National Rail (Southern)Step-free from street to platform (use the Olympia Way; Russell Road entrance).
Nearest bus stop: Lower Addison Gardens (towards White City Bus Station), about 6 minutes' walk. Routes 49 and C1.
Other bus routes from stops within about 7 minutes' walk: 72, 220, 295 and N72.
Plan your journey with TfL (opens the Transport for London website)
Step-free information is from TfL (data dated 20 October 2026) and covers the route from the street to the platform, not always onto the train. Lifts can be out of service: check TfL lift and station closures before you travel. Walking times are estimates from the straight-line distance to the GP surgery's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].
The surgery's NHS website profile does not list transport or parking information.
Facilities
Accessibility
- Disabled parking
- Disabled toilet
- Induction loop
- Wheelchair access
- Step-free access
This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 10 January 2014.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Hammersmith and Fulham |
| NHS organisation code | E85125 |
| CQC location ID | 1-12914326925 |
Official website: Sterndale Surgery website
Practice size and appointments
| Measure | This practice | Period | London median |
|---|---|---|---|
| Registered patients | 5,703 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 2.6 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 2,151 | August 2026 | 2,454 |
| Appointments that were face to face | 84% | June 2026 to August 2026 | 59% |
| Appointments on the day they were booked | 50% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 88% | June 2026 to August 2026 | 90% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 8 July 2016 |
| Caring | Good | 8 July 2016 |
| Effective | Good | 8 July 2016 |
| Responsive | Good | 8 July 2016 |
| Safe | Good | 8 July 2016 |
| Well-led | Good | 8 July 2016 |
Read the CQC report for Sterndale Surgery
What patients say about this practice
GP Patient Survey 2026: 83 patients answered (15% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | London average | Compared with London |
|---|---|---|---|---|
| Easy to get through on the phone | 68% | 56% to 77% | 60% | Similar to the London average |
| Overall experience of the practice was good | 82% | 72% to 89% | 75% | Similar to the London average |
More survey results
| Survey question | This practice | Likely range | London average | Compared with London |
|---|---|---|---|---|
| Reception and admin team were helpful | 80% | 70% to 88% | 83% | Similar to the London average |
| Easy to contact the practice using its website | 61% | 49% to 72% | 57% | Similar to the London average |
| Offered a choice of time or day for an appointment | 69% | 55% to 80% | 61% | Similar to the London average |
| Wait for an appointment was about right | 80% | 70% to 88% | 66% | Better than the London average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the London average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E85125).
Frequently asked questions
When is Sterndale Surgery open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Sterndale Surgery?
Telephone: 020 7602 3797.
Is Sterndale Surgery accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Sterndale Surgery?
The latest overall CQC rating is Good, published 8 July 2016.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
Dr Skinner, Milson Road Health Centre
Milson Road Health Centre, London, W14 0LJ
Telephone: 020 7603 7563
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Telephone: 020 3005 2309
About 0.4 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/sterndale-surgery/ on 9 November 2026.