Sheppey Healthy Living Centre
NHS GP surgery · Sheerness
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Sheppey Healthy Living Centre is an NHS GP surgery in Sheerness, Kent. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Thursday 8am to 6:30pm; Friday 8:30am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Royal Road, Off the Broadway, Sheerness, ME12 1HH
- Telephone
- 01795 877714
- CQC rating
- Good (published 13 December 2017)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Thursday | 8am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 27 January 2026.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 01795 877714
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Sheppey Healthy Living Centre
Royal Road
Off the Broadway
Sheerness
ME12 1HH
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
- Bus stop nearby
- Cycle parking
- Free on-site car parking
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 5 December 2025.
Getting here by public transport
Nearest station:
- Sheerness-on-Sea about 6 minutes' walkNational Rail
Nearest bus stop: Holy Trinity Church, Trinity Road, about 4 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
Accessibility
- Accessible toilets
- Disabled car parking
- Facilities for assistance dogs
- Step-free access at entrances and exits
- Step-free access throughout
- Tactile flooring
- Wheelchair access at entrances and exits
- Wheelchair access throughout
- Audio-descriptive for appointment announcements
- Disability awareness and equality training for staff
- Documents available in large print
- Sign language interpreter available in-person
- Translation services
Children and families
- Baby-changing facilities
Other facilities
- Free NHS WiFi
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 5 December 2025.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Swale |
| NHS organisation code | G82799 |
| CQC location ID | 1-2114991728 |
Official website: Sheppey Healthy Living Centre website
Practice size and appointments
| Measure | This practice | Period | South East median |
|---|---|---|---|
| Registered patients | 14,388 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 2.0 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 7,296 | August 2026 | 2,165 |
| Appointments that were face to face | 47% | June 2026 to August 2026 | 62% |
| Appointments on the day they were booked | 58% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 94% | June 2026 to August 2026 | 81% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 13 December 2017 |
| Caring | Good | 25 July 2017 |
| Effective | Good | 25 July 2017 |
| Responsive | Good | 25 July 2017 |
| Safe | Good | 13 December 2017 |
| Well-led | Good | 13 December 2017 |
Some areas were last rated in an earlier inspection, so the dates differ.
Read the CQC report for Sheppey Healthy Living Centre
What patients say about this practice
GP Patient Survey 2026: 113 patients answered (30% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS South East region average | Compared with NHS South East region |
|---|---|---|---|---|
| Easy to get through on the phone | 32% | 20% to 48% | 53% | Below the NHS South East region average |
| Overall experience of the practice was good | 72% | 56% to 83% | 76% | Similar to the NHS South East region average |
More survey results
| Survey question | This practice | Likely range | NHS South East region average | Compared with NHS South East region |
|---|---|---|---|---|
| Reception and admin team were helpful | 85% | 70% to 93% | 84% | Similar to the NHS South East region average |
| Easy to contact the practice using its website | 51% | 30% to 72% | 56% | Similar to the NHS South East region average |
| Offered a choice of time or day for an appointment | 45% | 28% to 64% | 53% | Similar to the NHS South East region average |
| Wait for an appointment was about right | 71% | 54% to 83% | 68% | Similar to the NHS South East region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS South East region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code G82799).
Frequently asked questions
When is Sheppey Healthy Living Centre open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Sheppey Healthy Living Centre?
Telephone: 01795 877714.
Is Sheppey Healthy Living Centre accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Sheppey Healthy Living Centre?
The latest overall CQC rating is Good, published 13 December 2017.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
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250-262 High Street, Sheerness, ME12 1UP
Telephone: 01795 580909
About 0.4 miles away
Sheerness Health Centre, Sheerness Health Centre
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55 St. Georges Avenue, Sheerness, ME12 1QU
Telephone: 01795 582880
About 0.4 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/sheppey-healthy-living-centre/ on 10 November 2026.