Penny Lane Surgery
NHS GP surgery · Liverpool
Checking opening times…
Today is a bank holiday: opening times may be different. Call before you go.
Penny Lane Surgery is an NHS GP surgery in Liverpool. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- 7 Smithdown Place, Wavertree, Liverpool, L15 9EH
- Telephone
- 0151 733 2800
- CQC rating
- Good (published 15 May 2026)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 19 October 2026.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 25 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 0151 733 2800
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Penny Lane Surgery
7 Smithdown Place
Wavertree
Liverpool
L15 9EH
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
- Bus stop nearby
- Off-site car parking nearby
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 19 October 2026.
Getting here by public transport
There is no station within 1 km. The nearest station is:
- Mossley Hill about 19 minutes' walkNational Rail
Nearest bus stop: Penny Lane, Smithdown Place, about 1 minute's walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
Accessibility
- Accessible toilets
- Step-free access at entrances and exits
- Step-free access throughout
- Wheelchair access at entrances and exits
- Wheelchair access throughout
- Audio-descriptive for appointment announcements
- Disability awareness and equality training for staff
- Documents available in large print
- Hearing loop or induction loop
- Sign language interpreter available in-person
- Translation services
Children and families
- Baby-changing facilities
Other facilities
- Free NHS WiFi
- Toilets
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 19 October 2026.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Liverpool |
| NHS organisation code | N82026 |
| CQC location ID | 1-553961592 |
Official website: Penny Lane Surgery website
Practice size and appointments
| Measure | This practice | Period | North West median |
|---|---|---|---|
| Registered patients | 6,468 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 5.1 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 1,273 | August 2026 | 2,097 |
| Appointments that were face to face | 84% | June 2026 to August 2026 | 65% |
| Appointments on the day they were booked | 71% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 91% | June 2026 to August 2026 | 84% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 15 May 2026 |
| Caring | Good | 15 May 2026 |
| Effective | Good | 15 May 2026 |
| Responsive | Good | 15 May 2026 |
| Safe | Good | 15 May 2026 |
| Well-led | Good | 15 May 2026 |
Read the CQC report for Penny Lane Surgery
What patients say about this practice
GP Patient Survey 2026: 124 patients answered (31% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS North West region average | Compared with NHS North West region |
|---|---|---|---|---|
| Easy to get through on the phone | 81% | 73% to 87% | 60% | Better than the NHS North West region average |
| Overall experience of the practice was good | 90% | 84% to 94% | 79% | Better than the NHS North West region average |
More survey results
| Survey question | This practice | Likely range | NHS North West region average | Compared with NHS North West region |
|---|---|---|---|---|
| Reception and admin team were helpful | 92% | 86% to 96% | 86% | Similar to the NHS North West region average |
| Easy to contact the practice using its website | 78% | 67% to 87% | 58% | Better than the NHS North West region average |
| Offered a choice of time or day for an appointment | 74% | 64% to 82% | 58% | Better than the NHS North West region average |
| Wait for an appointment was about right | 97% | 92% to 99% | 72% | Better than the NHS North West region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS North West region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code N82026).
Frequently asked questions
When is Penny Lane Surgery open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Penny Lane Surgery?
Telephone: 0151 733 2800.
Is Penny Lane Surgery accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Penny Lane Surgery?
The latest overall CQC rating is Good, published 15 May 2026.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
1 Rutherford Road, Liverpool, L18 0HJ
Telephone: 0151 722 1803
About 0.2 miles away
73 Queens Drive, Liverpool, L18 2DU
Telephone: 0151 733 2812
About 0.2 miles away
1b Greenbank Road, Liverpool, L18 1HG
Telephone: 0151 733 3224
About 0.4 miles away
19 Lance Lane, Liverpool, L15 6TS
Telephone: 0151 737 2882
About 0.5 miles away
Distances are straight-line estimates from postcode locations.
Looking for somewhere nearer you?
PharmacyGPDentistA&E and urgent care
Your location stays on your device. We do not send or store it. You can also enter a postcode.
Printed from https://ukhospitals.uk/gp-surgery/penny-lane-surgery/ on 12 November 2026.