Lister House Surgery, Hatfield
NHS GP surgery · Hatfield
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Lister House Surgery, Hatfield is an NHS GP surgery in Hatfield, Hertfordshire. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- The Common, Hatfield, AL10 0NL
- Telephone
- 01707 283450
- CQC rating
- Good (published 12 February 2024)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 19 November 2025.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 01707 283450
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Lister House Surgery, Hatfield
The Common
Hatfield
AL10 0NL
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Getting here by public transport
Nearest station:
- Hatfield (Herts) about 14 minutes' walkNational Rail
Nearest bus stop: The Common, about 3 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
The surgery's NHS website profile does not list transport or parking information.
Facilities
Accessibility
- Accessible toilets
- Step-free access at entrances and exits
- Wheelchair access at entrances and exits
- Disability awareness and equality training for staff
- Sign language interpreter available in-person
- Translation services
Children and families
- Baby-changing facilities
Other facilities
- Free NHS WiFi
- Lift
- Toilets
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 19 November 2025.
About this GP surgery
| Registered name | Lister House Surgery |
|---|---|
| Type | NHS GP surgery |
| NHS or private | Provides NHS services under contract |
| Local authority | Welwyn Hatfield |
| NHS organisation code | E82018 |
| CQC location ID | 1-558383692 |
Official website: Lister House Surgery, Hatfield website
Practice size and appointments
| Measure | This practice | Period | East of England median |
|---|---|---|---|
| Registered patients | 14,461 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 7.9 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 1,855 | August 2026 | 2,396 |
| Appointments that were face to face | 94% | June 2026 to August 2026 | 70% |
| Appointments on the day they were booked | 36% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 61% | June 2026 to August 2026 | 81% |
The GP numbers for this practice were partly or fully estimated by NHS England.
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 12 February 2024 |
| Caring | Good | 26 February 2019 |
| Effective | Good | 26 February 2019 |
| Responsive | Requires improvement | 12 February 2024 |
| Safe | Good | 26 February 2019 |
| Well-led | Good | 26 February 2019 |
Some areas were last rated in an earlier inspection, so the dates differ.
Read the CQC report for Lister House Surgery, Hatfield
What patients say about this practice
GP Patient Survey 2026: 97 patients answered (19% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Easy to get through on the phone | 50% | 33% to 66% | 54% | Similar to the NHS East of England region average |
| Overall experience of the practice was good | 61% | 45% to 75% | 76% | Below the NHS East of England region average |
More survey results
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Reception and admin team were helpful | 82% | 66% to 91% | 84% | Similar to the NHS East of England region average |
| Easy to contact the practice using its website | 46% | 25% to 69% | 60% | Similar to the NHS East of England region average |
| Offered a choice of time or day for an appointment | 47% | 30% to 65% | 53% | Similar to the NHS East of England region average |
| Wait for an appointment was about right | 59% | 42% to 74% | 71% | Similar to the NHS East of England region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS East of England region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E82018).
Frequently asked questions
When is Lister House Surgery, Hatfield open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Lister House Surgery, Hatfield?
Telephone: 01707 283450.
Is Lister House Surgery, Hatfield accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Lister House Surgery, Hatfield?
The latest overall CQC rating is Good, published 12 February 2024.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
9-11 Wellfield Road, Hatfield, AL10 0BS
Telephone: 01707 265454
About 0.1 miles away
52-54 Dellfield Road, Hatfield, AL10 8HP
Telephone: 01707 269091
About 0.2 miles away
Spring House Site, Welwyn Garden City, AL7 4HL
Telephone: 01707 294354
About 2.0 miles away
Birdcroft Road, Welwyn Garden City, AL8 6EH
Telephone: 01707 321500
About 2.4 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/lister-house-surgery-hatfield/ on 12 November 2026.