Inclusion Healthcare Social Enterprise
NHS GP surgery · Leicester
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Inclusion Healthcare Social Enterprise is an NHS GP surgery in Leicester. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday 8am to 6:30pm; Tuesday 8am to 7pm; Wednesday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Charles Berry House, 45 East Bond Street, Leicester, LE1 4SX
- Telephone
- 0116 221 2780
- CQC rating
- Outstanding (published 31 December 2025)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 7pm |
| Wednesday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 25 November 2024.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Online registration through the NHS website is paused for this surgery at the moment. You can register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 0116 221 2780
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Inclusion Healthcare Social Enterprise
Charles Berry House
45 East Bond Street
Leicester
LE1 4SX
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
- Cycle parking
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 25 November 2024.
Getting here by public transport
There is no station within 1 km. The nearest station is:
- Leicester about 17 minutes' walkNational Rail
Nearest bus stop: St Peter's Lane, St Peters Lane, about 1 minute's walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
Accessibility
- Disabled toilet
- Induction loop
- Wheelchair access
- Step-free access
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 25 November 2024.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Leicester |
| NHS organisation code | C82670 |
| CQC location ID | 1-572021031 |
Official website: Inclusion Healthcare Social Enterprise website
Practice size and appointments
| Measure | This practice | Period | East Midlands median |
|---|---|---|---|
| Registered patients | 766 | October 2026 | – |
| Appointments that were face to face | 70% | June 2026 to August 2026 | 70% |
| Appointments on the day they were booked | 48% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 95% | June 2026 to August 2026 | 78% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Outstanding | 31 December 2025 |
| Caring | Outstanding | 31 December 2025 |
| Effective | Good | 31 December 2025 |
| Responsive | Outstanding | 31 December 2025 |
| Safe | Good | 31 December 2025 |
| Well-led | Good | 31 December 2025 |
Read the CQC report for Inclusion Healthcare Social Enterprise
What patients say about this practice
GP Patient Survey 2026: 30 patients answered (4% of those asked). The survey ran from January to April 2026.
Few patients answered at this practice, so treat these results with caution. We do not compare them with the NHS Midlands region average.
| Survey question | This practice | Likely range | NHS Midlands region average | Compared with NHS Midlands region |
|---|---|---|---|---|
| Easy to get through on the phone | 79% | 72% to 84% | 55% | Not compared |
| Overall experience of the practice was good | 82% | 77% to 87% | 76% | Not compared |
More survey results
| Survey question | This practice | Likely range | NHS Midlands region average | Compared with NHS Midlands region |
|---|---|---|---|---|
| Reception and admin team were helpful | 98% | 94% to 99% | 84% | Not compared |
| Offered a choice of time or day for an appointment | 54% | 45% to 62% | 56% | Not compared |
| Wait for an appointment was about right | 86% | 80% to 91% | 70% | Not compared |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS Midlands region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code C82670).
Frequently asked questions
When is Inclusion Healthcare Social Enterprise open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Inclusion Healthcare Social Enterprise?
Telephone: 0116 221 2780.
Is Inclusion Healthcare Social Enterprise accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Inclusion Healthcare Social Enterprise?
The latest overall CQC rating is Outstanding, published 31 December 2025.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
Leicester City Assist Practice
Charles Berry House, Leicester, LE1 4SX
Telephone: 0116 294 6305
Same site
The Practice Bowling Green Street
29-31 Bowling Green Street, Leicester, LE1 6AS
Telephone: 0116 204 7240
About 0.4 miles away
Student Health Centre, Leicester, LE2 7HX
Telephone: 0116 222 7272
About 0.7 miles away
Fosse Medical Centre, Leicester, LE3 5RR
Telephone: 0116 295 7100
About 0.7 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/inclusion-healthcare-social-enterprise/ on 11 November 2026.