High Street Surgery, Dover

NHS GP surgery · Dover

Checking opening times…

Accepting new patientsCQC: Good

High Street Surgery is an NHS GP surgery in Dover, Kent. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
100-106 High Street, Dover, CT16 1EQ
Telephone
01304 206463
CQC rating
Good (published 11 December 2017)
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday to Friday8am to 6:30pm
Saturday and SundayClosed

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 30 November 2023.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 01304 206463

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

High Street Surgery
100-106 High Street
Dover
CT16 1EQ

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026.

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Public transport and parking

Getting here by public transport

Nearest station:

  • Dover Priory about 8 minutes' walkNational Rail

Nearest bus stop: Charlton Centre (Stop L), about 2 minutes' walk.

Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.

The surgery's NHS website profile does not list transport or parking information.

Facilities

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Text relay
  • Signing service
  • Wheelchair access
  • Step-free access

Children and families

  • Baby changing facility

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 30 November 2023.

About this GP surgery

About High Street Surgery
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authorityDover
NHS organisation codeG82117
CQC location ID1-545930470

Official website: High Street Surgery website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodSouth East median
Registered patients9,784October 2026–
Fully qualified GPs (full-time equivalent)2.2August 2026–
Registered patients per full-time-equivalent GP4,379August 20262,165
Appointments that were face to face75%June 2026 to August 202662%
Appointments on the day they were booked57%June 2026 to August 2026–
Appointments within 2 weeks of booking85%June 2026 to August 202681%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.

CQC ratings
AreaRatingPublished
OverallGood11 December 2017
CaringGood11 December 2017
EffectiveGood11 December 2017
ResponsiveGood31 May 2017
SafeGood11 December 2017
Well-ledGood11 December 2017

Some areas were last rated in an earlier inspection, so the dates differ.

Read the CQC report for High Street Surgery

What patients say about this practice

GP Patient Survey 2026: 115 patients answered (29% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeNHS South East region averageCompared with NHS South East region
Easy to get through on the phone73%64% to 80%53%Better than the NHS South East region average
Overall experience of the practice was good80%71% to 86%76%Similar to the NHS South East region average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeNHS South East region averageCompared with NHS South East region
Reception and admin team were helpful97%92% to 99%84%Better than the NHS South East region average
Easy to contact the practice using its website74%60% to 85%56%Better than the NHS South East region average
Offered a choice of time or day for an appointment64%52% to 73%53%Similar to the NHS South East region average
Wait for an appointment was about right84%76% to 90%68%Better than the NHS South East region average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS South East region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code G82117).

Frequently asked questions

When is High Street Surgery open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for High Street Surgery?

Telephone: 01304 206463.

Is High Street Surgery accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

What is the CQC rating of High Street Surgery?

The latest overall CQC rating is Good, published 11 December 2017.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

Pencester Surgery

10 Pencester Road, Dover, CT16 1BW

Telephone: 01304 240553

About 0.3 miles away

The White Cliff Medical Centre

143 Folkestone Road, Dover, CT17 9SG

Telephone: 01304 201705

About 0.4 miles away

St James' Surgery

2 Harold Street, Dover, CT16 1SF

Telephone: 01304 225559

About 0.5 miles away

Buckland Medical Practice

Buckland Avenue, Dover, CT16 2NP

Telephone: 01304 206353

About 0.7 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/high-street-surgery-dover/ on 13 November 2026.