Heathway Medical Centre

NHS GP surgery · Barking and Dagenham

Checking opening times…

Accepting new patientsCQC: Good

Heathway Medical Centre is an NHS GP surgery in Barking and Dagenham, London. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
Broad Street Resource Centre, Morland Road, Dagenham, RM10 9HU
Telephone
020 8592 1771
CQC rating
Good (published 18 October 2019)
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday to Friday8am to 6:30pm
Saturday and SundayClosed

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 11 November 2024.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 22 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 020 8592 1771

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

Heathway Medical Centre
Broad Street Resource Centre
Morland Road
Dagenham
RM10 9HU

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.

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Public transport and parking

  • Car parking
  • Cycle parking

Getting here by public transport

Nearest station:

  • Dagenham Heathway about 13 minutes' walkUnderground (District)Step-free from street to platform.

Nearest bus stop: Arnold Road (Stop A, towards Beckton or Dagenham Ford's), about 5 minutes' walk. Routes 173, 174 and 175.

Other bus routes from stops within about 7 minutes' walk: 145.

Step-free information is from TfL (data dated 20 October 2026) and covers the route from the street to the platform, not always onto the train. Lifts can be out of service: check TfL lift and station closures before you travel. Walking times are estimates from the straight-line distance to the GP surgery's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 11 November 2024.

Facilities

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Text relay
  • Signing service
  • Wheelchair access
  • Step-free access

Children and families

  • Baby changing facility

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 11 November 2024.

About this GP surgery

About Heathway Medical Centre
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authorityBarking and Dagenham
NHS organisation codeF82634
CQC location ID1-2687718289

Official website: Heathway Medical Centre website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodLondon median
Registered patients6,778October 2026–
Fully qualified GPs (full-time equivalent)0.7August 2026–
Appointments that were face to face61%June 2026 to August 202659%
Appointments on the day they were booked22%June 2026 to August 2026–
Appointments within 2 weeks of booking99%June 2026 to August 202690%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.

CQC ratings
AreaRatingPublished
OverallGood18 October 2019
CaringGood30 August 2017
EffectiveGood30 August 2017
ResponsiveGood30 August 2017
SafeGood18 October 2019
Well-ledGood30 August 2017

Some areas were last rated in an earlier inspection, so the dates differ.

Read the CQC report for Heathway Medical Centre

What patients say about this practice

GP Patient Survey 2026: 93 patients answered (14% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Easy to get through on the phone75%66% to 82%60%Better than the London average
Overall experience of the practice was good78%71% to 85%75%Similar to the London average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Reception and admin team were helpful89%82% to 93%83%Similar to the London average
Easy to contact the practice using its website68%58% to 76%57%Better than the London average
Offered a choice of time or day for an appointment76%66% to 83%61%Better than the London average
Wait for an appointment was about right65%55% to 73%66%Similar to the London average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the London average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code F82634).

Frequently asked questions

When is Heathway Medical Centre open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for Heathway Medical Centre?

Telephone: 020 8592 1771.

Is Heathway Medical Centre accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

What is the CQC rating of Heathway Medical Centre?

The latest overall CQC rating is Good, published 18 October 2019.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

Broad Street Medical Practice

Broad Street Resource Ctr, Dagenham, RM10 9HU

Telephone: 020 8596 4400

Same site

Dr Goyal & Associates

The Health Centre, Dagenham, RM10 9RR

Telephone: 020 8465 3000

About 0.4 miles away

First Avenue Surgery

2 First Avenue, Dagenham, RM10 9AT

Telephone: 020 8592 4082

About 0.4 miles away

Hedgemans Medical Centre

92 Hedgemans Road, Dagenham, RM9 6HT

Telephone: 020 8592 4242

About 0.5 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/heathway-medical-centre/ on 12 November 2026.