Hatfield Road Surgery
NHS GP surgery · St Albans
Checking opening times…
Today is a bank holiday: opening times may be different. Call before you go.
Hatfield Road Surgery is an NHS GP surgery in St Albans, Hertfordshire. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday and Tuesday 8am to 6:30pm; Wednesday 8am to 8:30pm; Thursday and Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- 2 the Parade, Ellis House, St. Albans, AL1 3FY
- Telephone
- 01727 853079
- CQC rating
- Good (published 3 May 2018)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday and Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 8:30pm |
| Thursday and Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 29 November 2024.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 01727 853079
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Hatfield Road Surgery
2 the Parade
Ellis House
St. Albans
AL1 3FY
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
Getting here by public transport
Nearest station:
- St Albans City about 5 minutes' walkNational Rail
Nearest bus stop: Grosvenor Road, London Road, about 5 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
The surgery's NHS website profile does not list transport or parking information.
Facilities
Accessibility
- Disabled toilet
- Wheelchair access
- Step-free access
Children and families
- Baby changing facility
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 29 November 2024.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | St Albans |
| NHS organisation code | E82004 |
| CQC location ID | 1-4081274145 |
Official website: Hatfield Road Surgery website
Practice size and appointments
| Measure | This practice | Period | East of England median |
|---|---|---|---|
| Registered patients | 4,560 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 1.0 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 4,661 | August 2026 | 2,396 |
| Appointments that were face to face | 40% | June 2026 to August 2026 | 70% |
| Appointments on the day they were booked | 38% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 93% | June 2026 to August 2026 | 81% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 3 May 2018 |
| Caring | Good | 23 October 2017 |
| Effective | Good | 23 October 2017 |
| Responsive | Good | 23 October 2017 |
| Safe | Good | 23 October 2017 |
| Well-led | Good | 3 May 2018 |
Some areas were last rated in an earlier inspection, so the dates differ.
Read the CQC report for Hatfield Road Surgery
What patients say about this practice
GP Patient Survey 2026: 84 patients answered (13% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Easy to get through on the phone | 55% | 49% to 61% | 54% | Similar to the NHS East of England region average |
| Overall experience of the practice was good | 57% | 51% to 63% | 76% | Below the NHS East of England region average |
More survey results
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Reception and admin team were helpful | 74% | 68% to 79% | 84% | Below the NHS East of England region average |
| Easy to contact the practice using its website | 38% | 30% to 48% | 60% | Below the NHS East of England region average |
| Offered a choice of time or day for an appointment | 56% | 48% to 64% | 53% | Similar to the NHS East of England region average |
| Wait for an appointment was about right | 65% | 58% to 71% | 71% | Below the NHS East of England region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS East of England region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E82004).
Frequently asked questions
When is Hatfield Road Surgery open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Hatfield Road Surgery?
Telephone: 01727 853079.
Is Hatfield Road Surgery accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Hatfield Road Surgery?
The latest overall CQC rating is Good, published 3 May 2018.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
8-14 Victoria Street, St Albans, AL1 3JB
Telephone: 01727 855500
About 0.6 miles away
St. Peters Street, St Albans, AL1 3HD
Telephone: 01727 851589
About 0.7 miles away
13-15 Russell Avenue, St. Albans, AL3 5HB
Telephone: 01727 831888
About 0.7 miles away
2 Grange Street, St. Albans, AL3 5NF
Telephone: 01727 833550
About 0.8 miles away
Distances are straight-line estimates from postcode locations.
Looking for somewhere nearer you?
PharmacyGPDentistA&E and urgent care
Your location stays on your device. We do not send or store it. You can also enter a postcode.
Printed from https://ukhospitals.uk/gp-surgery/hatfield-road-surgery/ on 11 November 2026.