Elm House Surgery

NHS GP surgery · Bromley

Checking opening times…

Accepting new patientsCQC: Good

Elm House Surgery is an NHS GP surgery in Bromley, London. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday 8am to 6:30pm; Tuesday to Thursday 8am to 8pm; Friday 8am to 6:30pm; Saturday 8am to 10:30am; Sunday closed (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
Beckenham Beacon, 379 Croydon Road, Beckenham, BR3 3FD
Telephone
020 8650 0173
CQC rating
Good (published 25 November 2016)
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 6:30pm
Tuesday8am to 8pm
Wednesday8am to 8pm
Thursday8am to 8pm
Friday8am to 6:30pm
Saturday8am to 10:30am
SundayClosed
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday8am to 6:30pm
Tuesday to Thursday8am to 8pm
Friday8am to 6:30pm
Saturday8am to 10:30am
SundayClosed

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 15 January 2024.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 22 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 020 8650 0173

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

Elm House Surgery
Beckenham Beacon
379 Croydon Road
Beckenham
BR3 3FD

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.

Open the full map near here

Public transport and parking

  • Car parking
  • Cycle parking

Getting here by public transport

Nearest stations:

  • Clock House about 12 minutes' walkNational Rail (Southeastern)TfL has no step-free information for this station.
  • Beckenham Junction about 13 minutes' walkTrams · National Rail (Southeastern, Southern, Thameslink)Step-free from street to platform.

Nearest bus stop: Beckenham Hospital (Stop B, towards Bromley or West Wickham), about 2 minutes' walk. Routes 54, 194 and 358.

Other bus routes from stops within about 7 minutes' walk: 227, 352, 354, 367 and N3.

Step-free information is from TfL (data dated 20 October 2026) and covers the route from the street to the platform, not always onto the train. Lifts can be out of service: check TfL lift and station closures before you travel. Walking times are estimates from the straight-line distance to the GP surgery's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 4 October 2024.

Facilities

Accessibility

  • Braille translation service
  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Text relay
  • Signing service
  • Wheelchair access
  • Step-free access

Children and families

  • Baby changing facility

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 4 October 2024.

About this GP surgery

About Elm House Surgery
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authorityBromley
NHS organisation codeG84027
CQC location ID1-552720187

Official website: Elm House Surgery website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodLondon median
Registered patients32,731October 2026–
Fully qualified GPs (full-time equivalent)18.4August 2026–
Registered patients per full-time-equivalent GP1,785August 20262,454
Appointments that were face to face47%June 2026 to August 202659%
Appointments on the day they were booked64%June 2026 to August 2026–
Appointments within 2 weeks of booking82%June 2026 to August 202690%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.

CQC ratings
AreaRatingPublished
OverallGood25 November 2016
CaringGood25 November 2016
EffectiveGood25 November 2016
ResponsiveGood25 November 2016
SafeGood25 November 2016
Well-ledGood25 November 2016

Read the CQC report for Elm House Surgery

What patients say about this practice

GP Patient Survey 2026: 125 patients answered (31% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Easy to get through on the phone48%30% to 65%60%Similar to the London average
Overall experience of the practice was good84%68% to 93%75%Similar to the London average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Reception and admin team were helpful93%79% to 98%83%Similar to the London average
Easy to contact the practice using its website60%40% to 77%57%Similar to the London average
Offered a choice of time or day for an appointment69%47% to 84%61%Similar to the London average
Wait for an appointment was about right78%59% to 89%66%Similar to the London average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the London average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code G84027).

Frequently asked questions

When is Elm House Surgery open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for Elm House Surgery?

Telephone: 020 8650 0173.

Is Elm House Surgery accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

What is the CQC rating of Elm House Surgery?

The latest overall CQC rating is Good, published 25 November 2016.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

Manor Road Surgery

14 Manor Road, Beckenham, BR3 5LE

Telephone: 020 8650 0957

About 0.4 miles away

Bromleag Care Practice

Beckenham Clinic, Beckenham, BR3 1DU

Telephone: 020 3930 0270

About 0.5 miles away

Eden Park Surgery

194 Croydon Road, Beckenham, BR3 4DQ

Telephone: 020 8650 1274

About 0.5 miles away

Corner Ways Surgery

50 Manor Road, Beckenham, BR3 5LG

Telephone: 020 8650 2444

About 0.6 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/elm-house-surgery/ on 11 November 2026.