East Bank Medical Centre

NHS GP surgery · Sheffield

Checking opening times…

Accepting new patientsCQC: Good

East Bank Medical Centre is an NHS GP surgery in Sheffield. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday 8am to 6:30pm; Tuesday 7am to 6:30pm; Wednesday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
555 East Bank Road, Sheffield, S2 2AG
Telephone
0114 239 8686
CQC rating
Good (published 8 June 2018)
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 6:30pm
Tuesday7am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday8am to 6:30pm
Tuesday7am to 6:30pm
Wednesday to Friday8am to 6:30pm
Saturday and SundayClosed

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 2 December 2025.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 0114 239 8686

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

East Bank Medical Centre
555 East Bank Road
Sheffield
S2 2AG

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026.

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Public transport and parking

  • Bus stop nearby
  • Free on-site car parking
  • Tram stop nearby

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 2 December 2025.

Getting here by public transport

Nearest stations:

  • Manor Top about 11 minutes' walkSupertram
  • Arbourthorne Road about 14 minutes' walkSupertram

Nearest bus stop: East Bank Road/Errington Road, East Bank Road, about 1 minute's walk.

Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.

Facilities

Accessibility

  • Accessible toilets
  • Disabled car parking
  • Step-free access at entrances and exits
  • Step-free access throughout
  • Wheelchair access at entrances and exits
  • Wheelchair access throughout
  • Disability awareness and equality training for staff
  • Hearing loop or induction loop
  • Sign language interpreter available in-person
  • Sign language interpreter available online

Children and families

  • Baby-changing facilities

Other facilities

  • Lift
  • Toilets

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 2 December 2025.

About this GP surgery

About East Bank Medical Centre
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authoritySheffield
NHS organisation codeC88088
CQC location ID1-543814367

Official website: East Bank Medical Centre website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodYorkshire and the Humber median
Registered patients7,653October 2026–
Fully qualified GPs (full-time equivalent)5.8August 2026–
Registered patients per full-time-equivalent GP1,310August 20262,149
Appointments that were face to face48%June 2026 to August 202671%
Appointments on the day they were booked55%June 2026 to August 2026–
Appointments within 2 weeks of booking78%June 2026 to August 202681%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.

CQC ratings
AreaRatingPublished
OverallGood8 June 2018
CaringGood8 June 2018
EffectiveGood8 June 2018
ResponsiveGood8 June 2018
SafeGood8 June 2018
Well-ledGood8 June 2018

Read the CQC report for East Bank Medical Centre

What patients say about this practice

GP Patient Survey 2026: 107 patients answered (18% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeNHS North East and Yorkshire region averageCompared with NHS North East and Yorkshire region
Easy to get through on the phone69%59% to 78%57%Better than the NHS North East and Yorkshire region average
Overall experience of the practice was good93%86% to 97%78%Better than the NHS North East and Yorkshire region average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeNHS North East and Yorkshire region averageCompared with NHS North East and Yorkshire region
Reception and admin team were helpful96%90% to 98%86%Better than the NHS North East and Yorkshire region average
Easy to contact the practice using its website73%61% to 83%57%Better than the NHS North East and Yorkshire region average
Offered a choice of time or day for an appointment83%73% to 90%59%Better than the NHS North East and Yorkshire region average
Wait for an appointment was about right80%70% to 87%71%Similar to the NHS North East and Yorkshire region average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS North East and Yorkshire region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code C88088).

Frequently asked questions

When is East Bank Medical Centre open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for East Bank Medical Centre?

Telephone: 0114 239 8686.

Is East Bank Medical Centre accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

What is the CQC rating of East Bank Medical Centre?

The latest overall CQC rating is Good, published 8 June 2018.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

Dr. Catherine Laycock and Partners

227 Park Grange Road, Sheffield, S2 3TA

Telephone: 0114 276 3626

About 0.5 miles away

Gleadless Medical Centre

636 Gleadless Road, Sheffield, S14 1PQ

Telephone: 0114 239 6687

About 0.5 miles away

Heeley Green Surgery

302 Gleadless Road, Sheffield, S2 3AJ

Telephone: 0114 250 7206

About 1.0 miles away

The White House Surgery

1 Fairfax Rise, Sheffield, S2 1SL

Telephone: 0114 224 5878

About 1.0 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/east-bank-medical-centre/ on 10 November 2026.