Dr S K Bhardwaj and Dr M R Masood
NHS GP surgery · Stevenage
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Today is a bank holiday: opening times may be different. Call before you go.
Dr S K Bhardwaj and Dr M R Masood is an NHS GP surgery in Stevenage, Hertfordshire. See its opening times, phone number, how to register and how to get there.
At a glance
- Type
- NHS GP surgery
- Reception opening times
- Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
- New patients
- Accepting new patients (see Appointments and access)
- Address
- Filey Close, Stevenage, SG1 2JW
- Telephone
- 01438 364488
- CQC rating
- Good (published 24 November 2016)
- Information checked
- 16 October 2026
Urgent help
When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.
Opening times
Reception opening times
Show as a table
| Days | Reception open |
|---|---|
| Monday to Friday | 8am to 6:30pm |
| Saturday and Sunday | Closed |
These are the times the surgery's reception is open. Appointment times can be different.
The surgery last confirmed these times on the NHS website in 2023, more than 3 years ago. Call the surgery to check before you go.
Opening times may be different on bank holidays. Check with the surgery before you travel.
Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 25 October 2023.
Appointments and access
Registering as a new patient
The surgery says on the NHS website that it is accepting new patients.
You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.
Register with this surgery on the NHS website
You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.
Source: NHS website profile for this surgery. Registration information checked on 26 October 2026.
Contact the surgery to book or to ask about appointments.
Contact
Main telephone
Telephone: 01438 364488
Contact the surgery to book or to ask about appointments.
Location and travel
Address and map
Dr S K Bhardwaj and Dr M R Masood
Filey Close
Stevenage
SG1 2JW
Find care near here
Contains OS data © Crown copyright and database right 2026.
Public transport and parking
- Bus stop nearby
- Cycle parking
- Free on-site car parking
- Off-site car parking nearby
- Train station nearby
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 16 October 2025.
Getting here by public transport
There is no station within 1 km. The nearest station is:
- Stevenage about 27 minutes' walkNational Rail
Nearest bus stop: Scarborough Avenue Shops, Scarborough Avenue, about 2 minutes' walk.
Public transport directions (opens Google Maps)
Walking times are estimates from the straight-line distance to the GP surgery. Stations and bus stops are from the National Public Transport Access Nodes (NaPTAN), Department for Transport, 26 October 2026. NaPTAN does not list which routes call at each stop: check the operator or a journey planner before you travel, especially if you need step-free access. Contains public sector information licensed under the Open Government Licence v3.0.
Facilities
Accessibility
- Accessible toilets
- Bariatric equipment
- Disabled car parking
- Enhanced lighting
- High-back waiting room chairs
- Step-free access at entrances and exits
- Step-free access throughout
- Tactile flooring
- Wheelchair access at entrances and exits
- Wheelchair access throughout
- Audio-descriptive for appointment announcements
- Autism training for staff
- Disability awareness and equality training for staff
- Documents available in large print
- Hearing loop or induction loop
- Sign language interpreter available in-person
- Sign language interpreter available online
- Translation services
Children and families
- Baby-changing facilities
- Children’s play area
- Parent and baby room
- Parent and child parking spaces
Other facilities
- Toilets
Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 16 October 2025.
About this GP surgery
| Type | NHS GP surgery |
|---|---|
| NHS or private | Provides NHS services under contract |
| Local authority | Stevenage |
| NHS organisation code | E82111 |
| CQC location ID | 1-540139394 |
Official website: Dr S K Bhardwaj and Dr M R Masood website
Practice size and appointments
| Measure | This practice | Period | East of England median |
|---|---|---|---|
| Registered patients | 7,903 | October 2026 | – |
| Fully qualified GPs (full-time equivalent) | 2.3 | August 2026 | – |
| Registered patients per full-time-equivalent GP | 3,363 | August 2026 | 2,396 |
| Appointments that were face to face | 84% | June 2026 to August 2026 | 70% |
| Appointments on the day they were booked | 32% | June 2026 to August 2026 | – |
| Appointments within 2 weeks of booking | 75% | June 2026 to August 2026 | 81% |
Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.
Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.
GP services
Online services
Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.
Regulation and quality
This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.
| Area | Rating | Published |
|---|---|---|
| Overall | Good | 24 November 2016 |
| Caring | Good | 24 November 2016 |
| Effective | Good | 24 November 2016 |
| Responsive | Good | 24 November 2016 |
| Safe | Good | 24 November 2016 |
| Well-led | Good | 24 November 2016 |
Read the CQC report for Dr S K Bhardwaj and Dr M R Masood
What patients say about this practice
GP Patient Survey 2026: 107 patients answered (25% of those asked). The survey ran from January to April 2026.
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Easy to get through on the phone | 86% | 81% to 90% | 54% | Better than the NHS East of England region average |
| Overall experience of the practice was good | 93% | 89% to 96% | 76% | Better than the NHS East of England region average |
More survey results
| Survey question | This practice | Likely range | NHS East of England region average | Compared with NHS East of England region |
|---|---|---|---|---|
| Reception and admin team were helpful | 96% | 93% to 98% | 84% | Better than the NHS East of England region average |
| Easy to contact the practice using its website | 44% | 34% to 55% | 60% | Below the NHS East of England region average |
| Offered a choice of time or day for an appointment | 68% | 60% to 75% | 53% | Better than the NHS East of England region average |
| Wait for an appointment was about right | 92% | 88% to 95% | 71% | Better than the NHS East of England region average |
How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the NHS East of England region average. The results are not a ranking, and differences between nearby practices are often within the margin of error.
Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E82111).
Frequently asked questions
When is Dr S K Bhardwaj and Dr M R Masood open?
See the opening times table on this page. The hours do not include bank holidays.
What is the telephone number for Dr S K Bhardwaj and Dr M R Masood?
Telephone: 01438 364488.
Is Dr S K Bhardwaj and Dr M R Masood accepting new patients?
The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.
What is the CQC rating of Dr S K Bhardwaj and Dr M R Masood?
The latest overall CQC rating is Good, published 24 November 2016.
Nearby GP surgeries
GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.
5 Stanmore Road, Stevenage, SG1 3QA
Telephone: 01438 313223
About 0.7 miles away
King George Surgery(Main), Stevenage, SG1 3HT
Telephone: 01438 361111
About 0.8 miles away
Sinfield Cl, Bedwell Cres, Stevenage, SG1 1LQ
Telephone: 01438 311130
About 1.8 miles away
Distances are straight-line estimates from postcode locations.
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Printed from https://ukhospitals.uk/gp-surgery/dr-s-k-bhardwaj-and-dr-m-r-masood/ on 11 November 2026.