Civic Medical Centre, Harrow

NHS GP surgery · Harrow

Checking opening times…

Accepting new patientsCQC: Good

Civic Medical Centre is an NHS GP surgery in Harrow, London. See its opening times, phone number, how to register and how to get there.

At a glance

Type
NHS GP surgery
Reception opening times
Monday to Friday 8am to 6:30pm; Saturday and Sunday closed (see Opening times for bank holidays)
New patients
Accepting new patients (see Appointments and access)
Address
18-20 Bethecar Road, Harrow, HA1 1SE
Telephone
020 8427 9445
CQC rating
Good (published 2 May 2025)
Information checked
16 October 2026

Urgent help

When the surgery is closed, use NHS 111 online or call 111 for urgent help. Call 999 in an emergency.

Opening times

Reception opening times

Monday8am to 6:30pm
Tuesday8am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm
SaturdayClosed
SundayClosed
Usual times. Bank holidays can be different. The gold line is the time now.
Show as a table
Reception opening times
DaysReception open
Monday to Friday8am to 6:30pm
Saturday and SundayClosed

These are the times the surgery's reception is open. Appointment times can be different.

Opening times may be different on bank holidays. Check with the surgery before you travel.

Source: NHS website profile for this surgery, opening times last confirmed by the surgery on 29 October 2024.

Appointments and access

Registering as a new patient

The surgery says on the NHS website that it is accepting new patients.

You can usually only register with a GP surgery whose practice area covers where you live. Ask the surgery to check.

Register with this surgery on the NHS website

You can also register through the surgery's website, by phone, by email or by collecting a form at the surgery.

Source: NHS website profile for this surgery. Registration information checked on 22 October 2026.

Contact the surgery to book or to ask about appointments.

Contact

Main telephone

Telephone: 020 8427 9445

Contact the surgery to book or to ask about appointments.

Location and travel

Address and map

Civic Medical Centre
18-20 Bethecar Road
Harrow
HA1 1SE

Get directions

Find care near here

Contains OS data © Crown copyright and database right 2026. Station locations: Powered by TfL Open Data.

Open the full map near here

Public transport and parking

  • Car parking

Getting here by public transport

Nearest stations:

  • Harrow & Wealdstone about 10 minutes' walkUnderground (Bakerloo) · London Overground (Lioness) · National Rail (Southern, West Midlands Trains)Step-free from street to platform.
  • Harrow-on-the-Hill about 15 minutes' walkUnderground (Metropolitan) · National Rail (Chiltern Railways)Step-free from street to platform.

Nearest bus stop: Safari Cinema (Stop W, towards Belmont Circle or Harrow Weald), about 7 minutes' walk. Routes 140, 182, 186, 258, 340, 640, N18 and N140.

Other bus routes from stops within about 7 minutes' walk: 223 and H14.

Step-free information is from TfL (data dated 20 October 2026) and covers the route from the street to the platform, not always onto the train. Lifts can be out of service: check TfL lift and station closures before you travel. Walking times are estimates from the straight-line distance to the GP surgery's postcode; stations and bus routes as listed by TfL on 22 October 2026. Powered by TfL Open Data. Contains OS data © Crown copyright and database rights 2016 and Geomni UK Map data © and database rights [2019].

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 29 October 2024.

Facilities

Accessibility

  • Wheelchair access

This list has not been updated on the NHS website for over 2 years, so it may be out of date. Check with the surgery if you need a facility.

Source: NHS website (nhs.uk) profile for this surgery. Facilities last updated on the NHS website on 29 October 2024.

About this GP surgery

About Civic Medical Centre
TypeNHS GP surgery
NHS or privateProvides NHS services under contract
Local authorityHarrow
NHS organisation codeE84617
CQC location ID1-12830409972

Official website: Civic Medical Centre website

Practice size and appointments

NHS figures for this practice
MeasureThis practicePeriodLondon median
Registered patients7,328October 2026–
Fully qualified GPs (full-time equivalent)2.4August 2026–
Registered patients per full-time-equivalent GP3,076August 20262,454
Appointments that were face to face55%June 2026 to August 202659%
Appointments on the day they were booked19%June 2026 to August 2026–
Appointments within 2 weeks of booking88%June 2026 to August 202690%

Appointment figures are experimental statistics. Practices record appointments in different ways, so use them as background for the period shown, not to compare practices.

Source: NHS England, Patients Registered at a GP Practice, General Practice Workforce and Appointments in General Practice. Contains public sector information licensed under the Open Government Licence v3.0.

GP services

Online services

Most GP surgeries in England let you order repeat prescriptions, book some appointments and see your GP health record online, for example in the NHS App. Ask the surgery which online services it offers.

Regulation and quality

This location is registered with the Care Quality Commission (CQC). The latest published ratings are below.

CQC ratings
AreaRatingPublished
OverallGood2 May 2025
CaringGood2 May 2025
EffectiveGood2 May 2025
ResponsiveGood2 May 2025
SafeGood2 May 2025
Well-ledGood2 May 2025

Read the CQC report for Civic Medical Centre

What patients say about this practice

GP Patient Survey 2026: 97 patients answered (12% of those asked). The survey ran from January to April 2026.

Main results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Easy to get through on the phone49%39% to 59%60%Below the London average
Overall experience of the practice was good57%47% to 66%75%Below the London average
More survey results
More results for this practice
Survey questionThis practiceLikely rangeLondon averageCompared with London
Reception and admin team were helpful72%62% to 80%83%Below the London average
Easy to contact the practice using its website44%33% to 57%57%Below the London average
Offered a choice of time or day for an appointment46%34% to 58%61%Below the London average
Wait for an appointment was about right56%45% to 66%66%Below the London average

How to read this: these are estimates from a sample of registered patients, so each result has a likely range (a 95% confidence interval). ‘Similar’ means the likely range includes the London average. The results are not a ranking, and differences between nearby practices are often within the margin of error.

Source: GP Patient Survey 2026, Ipsos on behalf of NHS England (published 9 July 2026). Contains public sector information licensed under the Open Government Licence v3.0. ukhospitals.uk is independent and not affiliated with the NHS. Find full results on the GP Patient Survey website (practice code E84617).

Frequently asked questions

When is Civic Medical Centre open?

See the opening times table on this page. The hours do not include bank holidays.

What is the telephone number for Civic Medical Centre?

Telephone: 020 8427 9445.

Is Civic Medical Centre accepting new patients?

The surgery says on the NHS website that it is accepting new patients. You can usually only register with a surgery whose practice area covers where you live.

What is the CQC rating of Civic Medical Centre?

The latest overall CQC rating is Good, published 2 May 2025.

Nearby GP surgeries

GP surgeries usually only register people who live in their practice area. Check that a surgery covers your address before you apply.

Headstone Road Surgery

107 Headstone Road, Harrow, HA1 1PG

Telephone: 020 8863 8923

About 0.3 miles away

Dr Anjum Zaidi and Partners

36 Northwick Park Road, Harrow, HA1 2NU

Telephone: 020 8515 1300

About 0.5 miles away

Pinner View Medical Centre

33 Pinner View, Harrow, HA1 4QG

Telephone: 020 8427 1246

About 0.5 miles away

The Pinner Road Surgery

196 Pinner Road, Harrow, HA1 4JS

Telephone: 020 8427 0130

About 0.7 miles away

Distances are straight-line estimates from postcode locations.

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Printed from https://ukhospitals.uk/gp-surgery/civic-medical-centre/ on 12 November 2026.